Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
3 out of 5
3
Performance
on June 23, 2016
Posted by: Yitasalsita
from North Carolina, USA
Expertise:Intermediate
This Samsung Galaxy 7 phone is very light weight and great design. The only negative is battery life. I have to charge it at least twice a day because it doesn't hold a charge for even 24hrs. Very disappointed with the battery life. I've read and tried everything suggested. I wouldn't mind needing to charge it once a day but not several times a day with normal usage isn't acceptable. The setting is on power save mode.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: Did not meet expectations, battery life
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst Samsung product to date.
on June 24, 2016
Posted by: Cstina2010
from Nashville, TN
Expertise:Expert
I have owned various Samsung phones over the years, this is THE WORST product ever offered. You can not hold the phone without touching all the side nonsense. You are unable to text without one of the side items opening and taking you somewhere else all together. I turned off the side capabilities and the keyboard still isn't right. I'm not sure if it's a different set up than the Note or if it's a sensing issue but it's terrible. Also, the battery does NOT stay charged more than an hour and a half. I am not sure why but I assume it has something to do with all the side things but it ate thru my alloted data unimaginably fast. I would not only not recommend to a friend I wouldn't recommend to an enemy.
Pros: camera is awesome
Cons: Poor quality, Did not meet expectations, very slick expect to drop it a lot
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quite spiffy.
on June 24, 2016
Posted by: plinkoplonk
from Texas
Expertise:Intermediate
Fast and responsive. Sad that it is not as big as my old Samsung, but it's my fault for not checking size when I bought it online. It's a little hard to find the widgets section, but that's more of an Android thing than a Samsung thing. It does seem to have some problems with GPS/Location services. I haven't figured out why it thinks GPS is off even when I have it turned on in settings. Charges MUCH quicker than my old phone.
Pros: Realistic color, Durable, Lightweight
Cons: gps/location services doesn't seem to work
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Phone
on June 27, 2016
Posted by: StoneFour
from Garden City Ks
Expertise:Intermediate
This phone is truly amazing! If you make the switch from iPhone to Samsung you won't be disappointed. The design is very nice and features good. The battery life is excellent. 1-10, I'll give this phone a 10!
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on June 28, 2016
Posted by: Extaire
from Montgomery,AL
Expertise:Intermediate
Recently left an iPhone for the new Samsung, and no regrets! This phone is way easier to use than the iPhone's sometimes cluttered interface. The style is great plus it feels like it was designed specifically for my hand. Paired with the Gear S2, the Samsung really out shines all competition.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Lightweight, awesome look, very comfortable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery Issue
on June 28, 2016
Posted by: alphaprgr
from Farmingdale, NY
Expertise:Intermediate
There were problems with the battery. After charging the battery, the battery would automatically lose 2% of energy without me doing anything. It became a nuisance. The screen was great. I loved it. But the battery was the key factor of returning the phone and going back to my iPhone.
Note: I love their tablets. Broke the screen and planning to get another one.
Pros: Bright display, Built-in speakers
Cons: Poor quality, Did not meet expectations, battery
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best So Far
on June 28, 2016
Posted by: DaMercenaryNinja
from Watsonville, CA, USA
its the best galaxy so. Far goes great with virtual reality. Love the color
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: a bit expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!
on June 29, 2016
Posted by: facallg
from Lafayette, LA, USA
Expertise:Expert
I have been using Galaxy Notes since the first one. I was not sure to go to the S series since I used to love the S-Pen. But I broke my las note, so had to upgrade but decided for the S7 Edge, amazing phone, fast, responsive, simply love it!!! specially the edge menu.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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