geappliances.com Customer Reviews Collected from geappliances.com
GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 1,361 reviews
5 Stars
730
4 Stars
304
3 Stars
114
2 Stars
83
1 Star
130
79%of customers recommend this product. 
(
1,054 out of 1,334
)
Customer Reviews for GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Customer Rating
4 out of 5
4
Washer
on April 6, 2016
Posted by: Musty
from New Jersey, United States
There is a problem with loading heavy towels. Had service to check out problem, and I followed his instructions. Only yesterday doing towels again machine does not fill up for super loading and on rinse there is still soap in machine. I put very little soap as instructed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great old-school washer!
on April 7, 2016
Posted by: Iceman1302
from Fayetteville, NC
Top load, agitator in the center style. Not a fan of new agitator-less washers. This is big enough for blankets and most comforters. Does a great job and is quiet. Get one before they are all gone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
GE Washer
on April 9, 2016
Posted by: phodge
from AZ, United States
I purchases this washer less than a year ago and it's already having issues with cycles. However it does wash well but I don't believe that it should be having as quickly as it should when I barely use it.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
worthless junk
on April 11, 2016
Posted by: ernst543
less than two years old and had to jerry rig a shut off for entering the spin cycle by hinging a weight to drop on the shut off button when machine enters spin cycle every load no matter what, washer was discontinued, what about loyal customer for more than 45years
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great energy efficient
on April 11, 2016
Posted by: Gmanbaby
from Chicago, IL, United States
Bought this a week ago and stains that were in my cloths are now gone. Uses less water and hot water but clothes come out cleaner. The spin cycle is so powerful the clothes son't need to dry as long. Excellent buy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
Good washer
on April 14, 2016
Posted by: Stop
from Jonesboro, AR, United States
We have been using this machine for 6 months now. The large capacity, stainless steel tub is great. The only issue is that my wife cannot seem to get soap to rinse fully on many loads. I do not have this issue when I run large loads, which might mean that the issue is a small load one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Basic Machine
on April 17, 2016
Posted by: Former Montana Girl
from Bremerton, WA, United States
I bought this 5 months ago but had a similar one in an apartment. This washer has an agitator which I really wanted. It's got a big capacity. The only thing I really, really dislike about this is the water-saving rinse feature. It doesn't put in enough water to thoroughly rinse the clothes or distribute the softener. I either have to add water with a bucket or put it on the wash cycle to fill, them move the dial to the rinse to rinse it. I have t stand there this entire time.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Not working like I expected
on April 26, 2016
Posted by: GigiAnnie
Spin cycle way to rough and will not shut off sometimes
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
3 out of 5
3
Response from geappliances.comBy Brenda at GEGE AppliancesApril 27, 2016
Hi GiGi,

I'm very sorry you are experiencing this issue with your GE washer. This is not what we would expect. Please take advantage of your warranty and schedule an appointment with our authorized GE Servicer by calling 1-800-GE-CARES (432-2737)

We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
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