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Customer Reviews Collected from geappliances.com |
GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Average Customer Rating:
4
Rating breakdown 1,362 reviews
5 Stars
730
4 Stars
304
3 Stars
114
2 Stars
83
1 Star
131
79%of customers recommend this product.
(
1,054 out of
1,335)
Customer Reviews for GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Customer Rating
4
cheap drain hose
on April 8, 2013
Posted by: sherryandme
from Pennsylvania, USA
[This review was collected as part of a promotion.] My wife and I recently purchased this ge washer. It functions perfectly but the issue that I have with it is the cheap plastic drain hose that is used for this washer. We have a ultility sink next to the washer and with previous washers that had a rubber drain hose we just hooked the preformed hose over the side of the sink , but when we did the same with the plastic flex hose it came off and flooded the basement . I then drilled a hole through the top edge of the fiberglass sink and zipped tied to hose to it.
I would recommend this to a friend!
Performance
4
Quality
4
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent washer....
on July 10, 2013
Posted by: Karen780
from Freeport, PA, USA
[This review was collected as part of a promotion.] Beautiful stainless steel tub, practically noise free. Looks good, trim lines. Easy to use...
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
overall good for nondelicate fabric
on August 16, 2012
Posted by: georgem
from Markham, Ontario
Shear material can go under the agitator and become wrapped around the centre post. The agitator must be taken off to get the material out which is ripped and covered in grease.
No, I would not recommend this to a friend.
Performance
2
Quality
4
Features
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washer in the world
on May 22, 2014
Posted by: Annettegmail
from New Port Richey, FL, United States
I do not like this washer at all. I would never recommend it to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
these new washer are trrible,
on September 9, 2014
Posted by: bevoo1
from Mission Tx
this is the worst washer I have ever purchased. even when I turn it off it still runs, very poor
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid basic traditional washer with huge capacity
on August 21, 2012
Posted by: Katie5
[This review was collected as part of a promotion.] This is a basic utilitarian reliable top-loading washer with a huge capacity and no frills. During some of the cycles, it is so quiet that you wouldn't know it was on. I can get a king comforter in it with no problems.
I would recommend this to a friend!
Performance
4
Quality
4
Features
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer, cleans clothes and saves energy!
on October 11, 2012
Posted by: MommaJ
from Dayton, OH, USA
[This review was collected as part of a promotion.] This washer replaced a 23 year old generic Whirlpool.
I purchased based on "Made in USA" and on product reviews, and am exrememly happy with this item.
My clothes are cleaner than ever and the washer uses loads less energy and water. Our water bill has been reduced dramatically. And you can use traditional OR HE detergent. I'd recommend this washer to anyone.
I purchased based on "Made in USA" and on product reviews, and am exrememly happy with this item.
My clothes are cleaner than ever and the washer uses loads less energy and water. Our water bill has been reduced dramatically. And you can use traditional OR HE detergent. I'd recommend this washer to anyone.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
2
Inner Tube Base Disintegrated after 5-7 years
on August 14, 2022
Posted by: sly123
We had this washer for 5 years and then the inner tube base began to disintegrate. After 7 years it completely broke to the point where the inner drum was no longer attached to the shaft (see photo). No high quality appliance should completely brake that fast
No, I would not recommend this to a friend.
Response from geappliances.comBy Gina@GEA, GE_Appliances, August 30, 2022
We’re so sorry to hear the tube broke after 7 years of use. We can imagine how disappointing this must be and the inconvenience caused. We recommend having your washer serviced by a qualified tech. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. -Gina@GEA
Written by a customer while visiting geappliances.com