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Customer Reviews Collected from geappliances.com |
GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Average Customer Rating:
4
Rating breakdown 1,361 reviews
5 Stars
730
4 Stars
304
3 Stars
114
2 Stars
83
1 Star
130
79%of customers recommend this product.
(
1,054 out of
1,334)
Customer Reviews for GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Customer Rating
1
Do not buy this machine!
on August 26, 2014
Posted by: tonwantonga
from mid Ohio
we shopped around and bought this to replace a 14 year old washer that started having issues. now we have more issues. First thing we noticed is this washer will not rinse clothes clean unless you always use the Power Rinse Option. This machine is constantly off balance, nearly every load (whatever the size) makes it thump and jump and rattle around. In the last 3 days it has been off balance so badly that it has displaced the entire tub inside the washer so it rubs the inside of the case. The plastic lid that caps the inner and outer tub is broken in two places where it has contacted the frame of this washer. I have taken the front off both times and there are two little ears that sit down between 2 sheet metal bars, apparently there to keep the drum from moving too far to the right or left (and also to hold the shipping rod in place). The off balance situation caused one of the ears to bend and the entire unit (Drum is suspended by rods from the upper frame of the unit, which is thin sheet metal that has bent from the off balance conditions)had shifted over about 3 inches at the bottom, causing the belt to rub on a hose in the bottom of the washer. look at other reviews, here and elsewhere, you will see the same balance problems again and again. I don't know if there is a counterwieght on this model of washer, if there is it does not do the job it should. We have only had this washer 16 months, we were expecting to get 10-15 years out of it. We can hardly leave the room when this machine is running for fear that the washer will move enough to pull off a hose or smash a cabinet.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer design needs more design engineering
on September 2, 2014
Posted by: Dydnas
from CA
The one feature that I liked was the agitation cycle. It is very gentle on clothing yet cleans well. However, the rinse is inadequate: the water would show that it was still had dirt in it. I usually backed it up for a 2nd rinse when I used a fabric softener.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Pretty Washer
on October 10, 2014
Posted by: brooke1
from New Orleans, LA, United States
I purchased this washer approximately 8 weeks ago. On or about the 10th load, it overflowed and flooded 3 rooms in my house!!!!!!!!!!!!!! I will not purchase GE in the future. They would not publish my review with low ratings so i gave high ratings.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not what I expected from a GE product.
on October 11, 2014
Posted by: Myriam
from Alabama
Not the quality you expect from GE. It makes weird noises when it is about to start and during the cycle changes. It's sounds like a tin can. This washing machine does not meet my expectations of a GE product.
On the other hand, I have a GE refrigerator bought in 1985 with the computer and the little access door within the door, best in quality and working great after 29 years.
On the other hand, I have a GE refrigerator bought in 1985 with the computer and the little access door within the door, best in quality and working great after 29 years.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Spinning and Other Problems
on November 1, 2014
Posted by: Ianmac98
from VA, United States
I find left over soap powder around the tub. The machine does not spin dry heavier items like towels very well.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Very Disappointed
on December 3, 2014
Posted by: Jackie1940
from New Jersey, United States
I didn't realize there was no gentle cycle or prewash/soak cycle. Very limited capabilities.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
nice looking machine
on December 12, 2014
Posted by: momsboys
very loud all kinds of clunks. clangs and bangs. cannot figure out the loud bangs.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washer i have ever owned
on February 16, 2015
Posted by: JackFrost1412
from Michigan, United States
Less then 2 years old, leaks water & service cannot find the leak, does not drain water out completely, have to do multiple spin cycles to get all the water out. plus periodic metal grinding noise while in spin cycle & many other issues with this piece of JUNK. Don`t waste your money on this Junk. Time for a new washer for me.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com