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Customer Reviews Collected from geappliances.com |
GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Average Customer Rating:
4
Rating breakdown 1,361 reviews
5 Stars
730
4 Stars
304
3 Stars
114
2 Stars
83
1 Star
130
79%of customers recommend this product.
(
1,054 out of
1,334)
Customer Reviews for GE - 3.8 Cu. Ft. 13-Cycle Top-Loading Washer
Customer Rating
1
Goes out of balance
on April 6, 2015
Posted by: patti01
from Belvidere, IL, United States
I have to babysit with washer when washing. The machine will go out of balance very easy. I would not buy this machine again. I will do a lot of research next time I purchase a machine.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer - Simple and Easy
on April 10, 2015
Posted by: Jacquie18
from Ronkonkoma, NY
I've always been fond of GE products so when my other Washing Machine went kaput after many years, I was happy to see GE had very reasonably priced washers with great reviews at both Lowes and Home Depot. I read all the features for the fancy ones, but really didn't need all the bells and whistles. This is a great washer. All I have to do is set the load size, whether it's hot or cold water and I always leave it on fabric softener and then set load to Heavy or Regular. I always leave it on the Permanent Press Cycle and have had no problems. I was a little concerned, as my last washer had a "Gentle" and "Regular" cycle and I didn't know if it would damage my "Gentle" items, as it didn't have that option. I haven't had any problems. Everything comes out clean and undamaged! I would highly recommend this washer.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
What happens when Government gets involves
on May 13, 2015
Posted by: carlosg
from El Paso, TX, United States
Like it is on gentle cycle all the time. Taking it back
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
performance
on May 28, 2015
Posted by: pauletta
from California, United States
washer drum moves so slowly that i wonder if i have a defective washer. laundry is not always washed adequately. towels sometimes need to be washed a second time due to a mildew type odor. i attribute this to the slow agitation movement during the wash cycle that is most likely not strong enough to thoroughly wash them - as well as the slow rinse cycle that is probably not rinsing thoroughly either. My old washer did a much better job! The start knob is hard to pull out. The spin dry cycle is so loud it sounds like a plane taking off.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor
on August 10, 2015
Posted by: Mimithebaker
from NJ
Bought this as companion to the dryer (which I love). The rinse cycle only fills the basket 1/3 of the way. It really beats the clothes up. I've taken to stopping the rinse, turning it back to wash (to get the basket to fill up), letting it run through the wash cycle without soap, then turning it back to spin to finish. So I have to babysit the entire process. First appliance that I have owned that I really hate.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
So quiet
on July 23, 2018
Posted by: Deenie5
from NY NY
Our apartment is small and we could never hear the TV with our old machine in our kitchen near by. I couldn’t believe how quiet it was.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Inferior Washer
on September 30, 2019
Posted by: Douglas25
from Toms River, NJ
Unit does drain all water on half the cycles..fins on agitator broke one at a time over two years..now transmission is shot..what a Terrible manchineel, would never buy a GE again
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , October 2, 2019
Hello Douglas25 - Thanks for your review. For more help with your washer concerns, Please reach out to us by email at the following link so we may review your situation: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We appreciate your feedback and look forward to hearing from you.
We appreciate your feedback and look forward to hearing from you.
Written by a customer while visiting geappliances.com
Customer Rating
2
this isn't working right?
on September 17, 2022
Posted by: idk234
from Orlando,FL
Um we just moved into a house and the previous owners left us this machine and it's not spining like i've see at the laundrymat and my detergent is just sitting there. did i do something wrong? why aren't there official video for the machines and dryers? it'd be a lot stressful
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, September 28, 2022
Hello,
Thanks so much for taking the time to write about your washer. We're so sorry to hear that it is not spinning and that detergent is not dispensing. It's understandable how irritating that must be to deal with. We'd like to share some troubleshooting articles with you addressing your concerns.
Top Load Washer - Does Not Spin: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082&_ga=2.71130832.151606226.1664197040-1399050172.1598645166
Top Load Washer - Detergent Usage: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17882&_ga=2.62865388.151606226.1664197040-1399050172.1598645166
We have plenty of videos on our Youtube channel featuring laundry products and troubleshooting. Check it out here: https://www.youtube.com/c/geappliances/featured
Please let us know if there's anything you need. Wishing you well. Mike@GEA
Thanks so much for taking the time to write about your washer. We're so sorry to hear that it is not spinning and that detergent is not dispensing. It's understandable how irritating that must be to deal with. We'd like to share some troubleshooting articles with you addressing your concerns.
Top Load Washer - Does Not Spin: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082&_ga=2.71130832.151606226.1664197040-1399050172.1598645166
Top Load Washer - Detergent Usage: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17882&_ga=2.62865388.151606226.1664197040-1399050172.1598645166
We have plenty of videos on our Youtube channel featuring laundry products and troubleshooting. Check it out here: https://www.youtube.com/c/geappliances/featured
Please let us know if there's anything you need. Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com