Samsung US Customer Reviews Collected from Samsung US
Samsung - 30" Self-Cleaning Freestanding Electric Convection Range - Stainless steel
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 86 reviews
5 Stars
53
4 Stars
19
3 Stars
6
2 Stars
5
1 Star
3
84%of customers recommend this product. 
(
69 out of 82
)
Customer Reviews for Samsung - 30" Self-Cleaning Freestanding Electric Convection Range - Stainless steel
Customer Rating
2 out of 5
2
don't use any pots and pans just look at it
on January 24, 2013
Posted by: AMYC67
from WINCHESTER, VA
Expertise:Intermediate
SCRATCHED AFTER 3 MONTHS, JUST LOOK AT THE PRETTY OVEN, DON'T USE IT!!!!!!!!!!!!!!!!!!
Cons: Poor quality, Did not meet expectations, scratches
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Range
on July 11, 2014
Posted by: SMinton
from Livermore, KY, USA
Expertise:Expert
I was hesitant on receiving this as a housewarming gift. I was raised cooking on gas stoves and have used them since on my own over 20 years ago, Being my first electric range I am shocked at the features and baked items I can turn out. Sorry I waited so long to work on electric!
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Terrific
on September 29, 2014
Posted by: PSLF
from Florida, USA
Expertise:Intermediate
This range has lots of cool features especially to convection option.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
PAIN IN THE DERIERE
on August 18, 2014
Posted by: SPOTSREALLY
Expertise:Intermediate
I WOULD NOT HAVE EVER PURCHASED THIS STOVE HAD I KNOWN ANY LITTLE SPILL IS A DISASTER. IT IS PRETTY BUT KEEPING THE SPOTS OFF ARE RIDICULOUS.
Cons: Did not meet expectations, stains to easy, cant get the stains out, no fun cooking on this stve, constantly having to worry about spills
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bought a month ago, already having issues with it
on October 7, 2012
Posted by: davestick37
from East Coast, VA
Bought it a few weeks ago, already having problems with oven. First time i used the oven it gave me an error 27 code, which is some internal sensor overheating.
I also bought a Samsung dishwasher at the same time, i have since took that back and got a different brand as the dishwashers do not have heat sensor built in to dry the dishes. they recommend buying Jet Dry and having the door cracked open to dry.. how ridiculous is that
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek & Beautiful
on July 5, 2014
Posted by: lovethesun
from sun city west, az
Expertise:Expert
We have finished the remodel of our kitchen & our 3 new Samsung appliances add the finishing touches. The Range is easy to use & heats so quickly making cooking easy, fast, & of course, delicious. Learning the tricks of cleaning the glass cook top have been challenging.
Pros: Bright display, Durable, Realistic color, Lightweight, priced right
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the way this range is so easy to use and makes things quick.
on August 12, 2014
Posted by: daddyo53r
from Maine, USA
Expertise:Expert
A Super range! very easy to use. I love the options to either regular bake or convection bake. The timer system is great! Saves on electricity use.
Pros: Inexpensive, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
poor oven
on December 30, 2012
Posted by: didsapointed
from nashville tn
Expertise:Expert
the cooktop cooks to hot there is no way to simmer.the oven is erratic does not cook the same every time, there is no bottom heating element this may be an engenering glitch.
Pros: pretty
Cons: poor oven
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Trisha, Samsung Care, August 31, 2022
Hi there,

We are glad to know that you are using Samsung products. We apologize for the inconvenience of the range not meeting your expectation. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

Here is a link for some simple things we can do to try to fix the temperature issues in the oven:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/

Cooktop temperature issues: Cooking elements are too hot.
https://www.samsung.com/us/support/troubleshooting/TSG01001944/

To further assist you, please contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

You may provide this reference number (1144864651) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
Written by a customer while visiting Samsung US
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