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Customer Reviews Collected from geappliances.com |
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
Average Customer Rating:
4.1
Rating breakdown 3,469 reviews
5 Stars
1,942
4 Stars
828
3 Stars
238
2 Stars
163
1 Star
298
82%of customers recommend this product.
(
2,773 out of
3,390)
Customer Reviews for GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
Customer Rating
1
too many issues
on September 17, 2017
Posted by: not good enough
from Wisconsin, United States
it's 2 1/2 years old and has had too many issues to deal with. Some were fixable with a "hard reset", some required my husband to troubleshoot, typically on a weekend evening when we want to do EVERYTHING but fuss with a washer. AGAIN, it is Sunday night, I'm putting in a load and the washer decides to fill the tub and then continue to blow the breaker. (Yes. We plugged it into separate outlets on different circuits. same issue). So here we are on a Sunday evening, hauling a tub load of soggy dripping laundry to the laundromat. I'm so done with this piece of junk. No more GE's ever.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy BRENDAatGEA, GE Appliances, September 19, 2017
Hello,
Thank you for taking the time to write a review on your washer. We regret your experience. This is not the evaluation we would expect to hear. We do really strive to learn from our customer's experiences, positive or negative that will help us improve our products. Your comments are important to us. We have forwarded them to our product design team.
Thank you for your feedback.
Thank you for taking the time to write a review on your washer. We regret your experience. This is not the evaluation we would expect to hear. We do really strive to learn from our customer's experiences, positive or negative that will help us improve our products. Your comments are important to us. We have forwarded them to our product design team.
Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer
on March 1, 2018
Posted by: Jherb
from PA, USA
Bought washer in 2013, replaced the main board in 2016. Bought it for the large tub but never filled more than halfway with water. Hate it can't wait to get rid of it. Going to replace the valve now to see if that improves the water level
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy BRENDA@GE, g, March 6, 2018
Hello Jherb,
Thank you for taking the time to write a review on your washer. We regret your experience. Your comments are important to us and they have been forwarded to our quality control team.
Thank you for taking the time to write a review on your washer. We regret your experience. Your comments are important to us and they have been forwarded to our quality control team.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy Low Water Doesn't Clean Can't Switch Cycle
on March 4, 2018
Posted by: tllamz
Horrible washer! If you switch cycle will drain all the water out. Sounds like a plane taking off. Design engineers probably never had to wash clothes. Had very limited choices due to space constraints.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GE, GE_Appliances, March 7, 2018
Hello tllamz,
Thank you for taking the time to write a review on your washer. We regret your experience. Please click on the link below to help you determine if what you are hearing is considered normal:
http://bit.ly/2eNvSa0
We hope this is helpful. We have forwarded your comments to our design engineers.
Thank you for taking the time to write a review on your washer. We regret your experience. Please click on the link below to help you determine if what you are hearing is considered normal:
http://bit.ly/2eNvSa0
We hope this is helpful. We have forwarded your comments to our design engineers.
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer is Terrible
on March 20, 2018
Posted by: Luna Jane
from Indiana
This model was terrible and I now see you are no longer making it. Maybe in the future you could consider not doing the following items. The washer would never fill even 1/2 way to purchasing a large washer was a waste. For a large family it was useless to purchase this then have to use a laundromat. It washed for an hour at a time and was loud which the repair man (yes a repair man after a few months) said would only get louder as time went by. I will not purchase a GE product after owning this machine.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washer I’ve ever owned
on May 11, 2018
Posted by: Geoff79
from Missouri
This washer only lasted 2 1/2 years! Had to have the repair man fix the tub and the bearing twice within the first year and a half. Now as of last night the motor, tub bearing, thermistor, and lid switch are done. I will never buy a ge product of any sort. I definitely regret buying it!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
So disappointed!!
on May 13, 2018
Posted by: Csmithiam
I purchased this machine 3 years ago and have regretted it ever since!! I purchased it because of the large capacity...but I can only fill the basket half full because on the largest setting (I don't use the auto sensor feature), with the basket filled half way up with laundry, the water is also at the halfway mark in the basket! And rinse? Not! My hoodies and towels smell like they have sat, wet, in the washer for days!! THIS MACHINE DOES NOT EVEN COME CLOSE TO CLEANING!! I wish I would have never purchased it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk! Junk! Junk!
on May 17, 2019
Posted by: Ali127
from Phoenix, Az
5 years with the motor dying. Initially, it was always loud, and I could not change water levels mid filling. Sometimes when I tried, the machine would empty out. Wish I had read the reviews I just found on youtube that said to stay away. Shame on you, GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
about as good as the rest of the junk made today.
on October 6, 2019
Posted by: Hook3287
Basically a 4 year old anchor. Every 3rd or 4th wash the spin function takes a vacation. No spin.
Sometimes I can get it to work by cycling the power button off and on, but then sometimes I have to unplug it and that works.
Cheap junk made overseas with rotten engineering.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 8, 2019
Hello Hook3287 - We appreciate the feedback. This issue with your washer is something that will need service. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/ or if you prefer to call you can reach our scheduling department at:1-800-432-2737. We apologize for any inconvenience.
Written by a customer while visiting geappliances.com