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Customer Reviews Collected from geappliances.com |
GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
Average Customer Rating:
4.1
Rating breakdown 3,469 reviews
5 Stars
1,942
4 Stars
828
3 Stars
238
2 Stars
163
1 Star
298
82%of customers recommend this product.
(
2,773 out of
3,390)
Customer Reviews for GE - 3.9 Cu. Ft. 16-Cycle Top-Loading Washer
Customer Rating
5
Efficient
on March 1, 2023
Posted by: Dprophetier
from Crewe, Virginia
Absolutely love this machine, works better than expected
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality
on May 6, 2023
Posted by: Vlade
from NY
Terrible, sounds like a jet engine, and now doesn't work. Rusted stainless steel basket staining clothes
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 8, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your washing machine stopped working unexpectedly, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your washing machine stopped working unexpectedly, we know that’s incredibly frustrating. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful washing machine
on August 16, 2023
Posted by: ann015139
from Palo Alto, CA
Just want to say how happy we have been with this washing machine. We bought it new and have been very, very satisfied with its performance over the years!!! Love all the manual adjustment features and options. We have a GE dryer as well and have been very happy with it, as well! A quality washing machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 22, 2023
Hi!
Thank you so much for taking the time to share. We appreciate the feedback and so grateful that you're a part of the GE Appliances family. We're so glad to hear that you're still satisfied with your washer. Your comments are extremely important us and we hope that it will last for many years to come.
Have a wonderful day! - Tierra@GEA
Thank you so much for taking the time to share. We appreciate the feedback and so grateful that you're a part of the GE Appliances family. We're so glad to hear that you're still satisfied with your washer. Your comments are extremely important us and we hope that it will last for many years to come.
Have a wonderful day! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Rusted out
on January 8, 2025
Posted by: Donnabec
I love this washing machine.I have had to replace one part which was the pump on the spin cycle. The top where the bleach goes in is completely rusted through, and I can't find a part to replace the whole lid . I hate this because it's a big deal to have to take my washing machine out and remove it.
Response from geappliances.comBy Tierra, GE_Appliances, January 20, 2025
We'd like to assist you with the funnel bleach container rusting on your washer. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Agitator ruins clothes
on September 25, 2025
Posted by: Keri12355
The worst washing machine I have ever used! The agitator ruins clothes! Items get caught under the lip of the agitator at the bottom of the drum and get stretched out and tangled with other items of clothes. Very poor design!
Response from geappliances.comBy Diego, GE_Appliances, September 29, 2025
We'd like to help you with your unit's agitator. We recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com