lg.com Customer Reviews Collected from lg.com
LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 512 reviews
5 Stars
363
4 Stars
72
3 Stars
21
2 Stars
18
1 Star
38
86%of customers recommend this product. 
(
400 out of 466
)
Customer Reviews for LG - 30.5 Cu. Ft. Door In Door French Door Refrigerator with Ice and Water Dispenser - Stainless steel
Customer Rating
1 out of 5
1
Nice Features - Failed to keep food cold
on August 1, 2012
Posted by: bob
from Michigan
Very happy with this Refrigerator (LFX31945st) for 7 months. Great interior lighting and good space. On about the seventh month of ownership it unexpectedly stopped working while we were away for a weekend. Arrived home to water on the floor and spoiled food within.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Overall love it!
on July 7, 2012
Posted by: melody64
from Roseville, CA, USA
I just bought mine two weeks ago. I love how much room it has to store everything. It is bright and the door within in the door is awesome. The two things so far that I would say is ice storage in the door has a small capacity. They give you an extra bin to dump extra ice down into the freezer below, but we are a big family and love ice. The second thing that I am working on is the outside and what product to use to keep it clean and appear with no smudges. The old product that I used to use for stainless steal doesn't seem to work at all on this one. So far Pledge multi purpose is the best but still not perfect.
Pros: Style/Design
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
No still door and no energy saving feature.
on September 27, 2012
Posted by: Liz74
from Woodstock, GA, USA
I have 2 problems with this fridge, one is that the right door wont stay still and open when I need it to be, I guess it is because the weight of milk and juice, so it doesn't close completely, the seeler is folded and I can't fix it.
The second problem is the water that acumulates between the two doors when the energy saving feature is on. That means i don't have the energy saving feature :(
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Terrible water dispenser
on March 26, 2015
Posted by: dajon9870
from New York, NY, USA
I really liked the style of this one in the store. the shelves are good sizes and they move with easy. I had to write this review because I have had this refrigerator for about 6 months now and the worst thing and still is , is the water dispenser. This is the one thing you can not test in a store, if I could of I would not have purchased this model. Every time I have to get water, I am either wiping it off my face or clothes, off the floor or off the front door. It splatters ALL THE TIME. I have changed the water filter thinking that might help but NO! Also, I have to use two hands to dispense water sometime ( one to hold cup and one to press water lever) to make sure it comes on and gets into the cup or bottle.Also the word "water" on the lever is already coming off, 6 months later. I also wish for this amount of money, it would have measured the amount of water coming out, i.e. 1/2 cup or 4 oz., which would extremely help when cooking.The freezer is good size, nice deep bins on bottom. In door feature is good but I'm finding that I could have done with out it. Got it for kids to put thier things however it is not large enough for some bottles and a bit to tall anyway for my 8 year old to reach for top items. I hope this helps someone decision making. Overall, I think a little pricey for number of features or lack there of.
Pros: Style/Design, water alert
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
So Excited...but then...
on June 10, 2013
Posted by: dae
from Wenatchee, WA, USA
We loved this fridge! The feature of the door-in-door is excellent and for six weeks (from date of install) we were very pleased. Then the freezer stopped cooling. After four visits from the technician and a month later, the tech labeled it unrepairable.
Pros: Performance
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
DO NOT BUY THIS REFRIGERATOR
on January 29, 2015
Posted by: Ron42
from Houston, TX, USA
I purchased this refrigerator less than a year and half ago and already having problems. The fan went out on the ice maker. LG's warranty will not cover the repair. Will not buy or recommend LG again.
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Great Fridge/Lousy Ice Maker = Keep Shopping
on December 21, 2015
Posted by: Patrick612
from Goodlettsville, TN, United States
This fridge is only okay. The rear access door always flies open when you open the main right side door. But that is only a nuisance.
The main problem is that the ice maker jams constantly to the point where the ice maker is virtually useless. With the price paid for this refridegerator, something like that should not be a problem. They know that it is a problem and yet they do not make good on the issue. Browse the complaints on this model you you will see it is a widespread issue. I bought all LG appliances when I remodeled our house - stove, fridge, micowave and dishwasher. I will not buy LG brand again due to their failure to make good on the poorly engineered ice maker.
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features...
on November 2, 2012
Posted by: Lisalea69
from Papillion, NE, USA
Really like the door in door feature. My only concern is the finish - stainless steeel always needs to by wiped down....show everything! - The water in the door pressure is so strong that it splahes back up on the door - again, needing to be wiped down. Sometimes the crushed ice feature doesn't work without running cubed ice through first.... Overall, we are very happy with the new fridge!
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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