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Customer Reviews Collected from Samsung US |
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average Customer Rating:
4
Rating breakdown 289 reviews
5 Stars
161
4 Stars
55
3 Stars
20
2 Stars
18
1 Star
35
77%of customers recommend this product.
(
216 out of
279)
Customer Reviews for Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
I love this refrigerator
on August 26, 2016
Posted by: beans007
from Pittsburgh, PA, USA
Expertise:Intermediate
Very spacious. I love that the ice maker and water dispenser are inside. The drawer inside the freezer is nice so you can put most used items on top and all other stuff stays out of your way in the bottom.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best refrigerator I've ever owned!
on September 1, 2016
Posted by: Katmos
from Duluth, MN, USA
I love this refrigerator. It's beautiful and looks great in my kitchen. I had a fridge before this that was over 30 years old. It was almond, while all my other appliances are white. This Samsung fridge is white, and what a difference! The french doors open all the way so I can pull out the numerous drawers. It also has many thermometer settings, which is WONDERFUL. The shelves on each side of the doors are nice and big, so they can hold tons of products. Oh my gosh! I am absolutely in LOVE!!!!!!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Water dispense is odd but great overall
on December 18, 2016
Posted by: FortPete
from Fort Collins, CO, USA
Expertise:Intermediate
Larger 2 level freezer and plenty of room in fridge all at eye level. I like this better than the side by side.
Has ice and water not thru door. Ice is in freezer and water dispenses from inside fridge. I found this a little odd and you have to open the door.
Overall I love the fridge and would recommend.
Has ice and water not thru door. Ice is in freezer and water dispenses from inside fridge. I found this a little odd and you have to open the door.
Overall I love the fridge and would recommend.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features for the price
on December 23, 2017
Posted by: FloSC1
from Florence, SC
Expertise:Intermediate
Needed to replace our old side by side, which was 12 years old, ice maker was not working and it leaked. Did a lot of research and decided to go with a more basic model so that we would not have problems others have faced with the technology and repairs. Also, the price was great. It was delivered about two months ago and so far we could not be happier. I love the french doors with bottom freezer and icemaker. We purchased the internal water and it works great. I read some negative reviews regarding the ice maker but so far we have not had any problems. Actually, it has been so efficient that we have to turn it off from time to time until we use up some of the ice.
I definitely recommend this refrigerator.
I definitely recommend this refrigerator.
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Regret this purchase!
on September 28, 2023
Posted by: Debster460
from Massachusetts
Drawers and shelves are so cheaply made that any leaks seep in between drawers and down shelves. Worst design ever. Hate this refrigerator!
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Chrystel, SEA Care, September 29, 2023
I would feel the same way if this happened to my refrigerator. Let's look into this for you, Debster460.
For reference, I have shared this guide to help you with the water leaks coming from the refrigerator. Also, please fully watch the YouTube video and click on the embedded "Leveling the refrigerator" link for more details.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146347694, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
3
freezer area not like
on April 14, 2013
Posted by: clientpr
I live in Puerto Rico and not whether the climate is related but the freezer area makes a lot of frost in food and some areas of this. otherwise I'm pleased with how spacious it is. Another problem is the difficulty freezer clean inside.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Noraina, Samsung Care, June 8, 2022
Hello clientpr,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as the freezer area makes a lot of frost and the freezer is difficult to clean inside. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ to guide you on the issue. Just click on "Frost in the freezer or refrigerator" for the troubleshooting steps.
You can also check this https://www.samsung.com/us/support/answer/ANS00079481/ for tips on how to keep your refrigerator clean.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144580289.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator as the freezer area makes a lot of frost and the freezer is difficult to clean inside. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ to guide you on the issue. Just click on "Frost in the freezer or refrigerator" for the troubleshooting steps.
You can also check this https://www.samsung.com/us/support/answer/ANS00079481/ for tips on how to keep your refrigerator clean.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144580289.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
nice fridge
on May 20, 2014
Posted by: tallpall
from ny
Expertise:Expert
Nice fridge i like the water inside, lots of room inside, temperature read out could be more accurate. it seems liek things in the door are warmer than on a shelf.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great fridge!
on August 12, 2014
Posted by: anonymous714
from Westminster, CALIFORNIA
Very pleased with this new fridge! Lots of space and we love the interior water dispenser which helps keep the outside elegant. Very quiet!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US