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Customer Reviews Collected from Samsung US |
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average Customer Rating:
4
Rating breakdown 287 reviews
5 Stars
161
4 Stars
55
3 Stars
20
2 Stars
17
1 Star
34
78%of customers recommend this product.
(
216 out of
278)
Customer Reviews for Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5
everything I wanted
on December 2, 2014
Posted by: lotsocookies
from Wardrobe Interiors, Costa Mesa, CA 92626, USA
Expertise:Intermediate
I had a similar refrigerator before but it didn't have the same amount of room on the doors and interior. Checked consumer reports and found this is a highly recommended product. Thought it would cost more than I paid. Was pleasantly surprised and am even more impressed with my new refrigerator. Awesome product!!!
Pros: Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
robynt
on December 4, 2014
Posted by: microwaveplust
from corona, ca
Expertise:Intermediate
Love it. Humidity in drawers adjustable keeps veggies fresh for 3-4 weeks. So much space
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Fridge
on June 28, 2015
Posted by: NewFridgeOwner
The fridge is so spacious. I feel like I have never had one that is equipped to handle so much food. The water dispenser inside is great, but it does come out with a lot of force so sometimes it gets water inside. That is the only thing negative I would say about the fridge. It runs quietly and you only know it is on if ice drops. The temperature control is excellent. It is easy to use and adjust the shelves. The freezer is also spacious and practical/easy to use. I turned off the ice for a day or so because we were not using it as often and it was filling up. That was very easy to do and then turn back on. The dials are easy to find and use - practically self expelling. The finish is good as well and goes nicely in our kitchen.
Pros: Bright display, Realistic color, spacious
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PURCHASE I EVER MADE !
on September 9, 2015
Posted by: Fitzme
from California
Expertise:Intermediate
Fortunately I had plenty of time to research all of the top brands of refrigerators before making my decision and kept coming back to Samsung; taking time to also read reviews from other customers. I am over the moon happy with my purchase. Samsung beat out all other brands for design, performance, warranty, price, etc. I can tell a lot of thought went into the design of this refrigerator. I would definitely (and will) recommend it to my friends and family. I will be looking to Samsung for other appliance purchases.
Pros: Inexpensive, Realistic color, Bright display, design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Compressor failed after 3 years
on May 11, 2016
Posted by: ARANGIL
from PEARLAND
Expertise:Expert
Compressor failed after 3 years. It was working fine and just died one day,
Pros: Inexpensive, Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Noraina, Samsung Care, June 8, 2022
Hello ARANGIL,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as the compressor failed after 3 years of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all" for the troubleshooting steps.
If repair or replacement is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/RF261BEAESP/AA for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144579923.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as the compressor failed after 3 years of use. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001027/ to guide you on the issue. Just click on "Refrigerator or freezer is not cooling at all" for the troubleshooting steps.
If repair or replacement is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/RF261BEAESP/AA for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144579923.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Great space and look
on November 28, 2016
Posted by: JRH63
from Little Rock, AR, USA
Looks great in the kitchen and I love the space or the refrigerator! The internal water dispenser is great to have but I find that from time to time it will splash water into the fridge when filling a glass.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEAUTIFUL !
on January 17, 2017
Posted by: 5ANGELS
from Chicago, IL, USA
Expertise:Intermediate
I PURCHASED THE BLACK STAINLESS STEAL AND I LOVE THE MODERN LOOK
AND SPACE. THE HIDDEN WATER DISPENSER IS A GREAT FEATURE
AND SPACE. THE HIDDEN WATER DISPENSER IS A GREAT FEATURE
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, great price!
on August 9, 2018
Posted by: Michigan45
from Michigan
Expertise:Expert
It is a beautiful unit. Very spacious. Awesome delivery! XPO was great.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Gaby, Samsung Care, August 9, 2018
Hello Michigan45. I'm delighted to see that you like the way your refrigerator looks and that it has the specifications you needed, enjoy it. ^Gaby
Written by a customer while visiting Samsung US