Samsung US Customer Reviews Collected from Samsung US
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 287 reviews
5 Stars
161
4 Stars
55
3 Stars
20
2 Stars
17
1 Star
34
78%of customers recommend this product. 
(
216 out of 278
)
Customer Reviews for Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
5 out of 5
5
Amazing !!!
on October 12, 2018
Posted by: NoahQ
from Virginia bay
Expertise:Expert
I bought this refrigerator almost a year ago and its like I just purchased it! Our fruits and vegetables have stayed so incredibly fresh and juicy, you don't need to purchase those airlock baggies or any other stay fresh products for your food to stay fresh! Our eggs, cheeses an milk last so much longer with a taste so cold and crisp, my children are eating better because the food tastes so fresh each time. The milk (if it lasted) is so incredibly cold,fresh an crisp, I purchase 4 gallons of milk about every week for their shakes, homemade cream, cereal, ice cream and just drinking, I wish i wasn't lactose intolerant! We're vegetarians so I can't say much about animal foods except that I'm sure it'll be just as fresh an incredible.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy ^MichelleSamsung CareOctober 12, 2018
Hey there, thank you for stopping to leave this review. It is always great to hear from a happy customer. ^Michelle
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung Refrigerator Bins Known Defective
on February 1, 2021
Posted by: Dave
from Durham, NC
the six storage bins positioned inside the french doors are poorly designed and incapable of holding even light loads without cracking. the bins crack, break, and fall out. this experience is well documented across the internet. samsung then runs a lucrative business selling you replacement bins at $70+ per bin. this may work as a short-term business strategy but it won't result in repeat customers. be forewarned prior to choosing a samsung refrigerator like this!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy PatSamsung CareMarch 9, 2021
I'm sorry you feel this way about the replacement bins. We pride ourselves on our high-quality products. So we are disappointed we were not able to meet our customers' expectations. We will continue trying to better our products, so future customers do not have the same experience. Thank you for your review. ^Pat
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like It
on June 19, 2012
Posted by: SerendipityG
from Tx
I love my fridge so much that were planing on replacing all of our appliances, I want all of them to be Samsung! We just own the refrigerator but I also want the over the range microwave, the electric range and the dishwasher... and of course the washer and dryer. I love how big this fridge is and how bright the inside light is, all of my produce fits without problem, and as a plus it looks GREAT in my kitchen! im happy with the purchase! Thanks Samsung for making our lives easier.
Pros: Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST REFRIGERATOR
on June 23, 2012
Posted by: mikedm
This is my second, first I had to leave with the old house for the buyer. Am keeping this one for sure!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung French Door
on August 27, 2012
Posted by: Calzoner
from Orlando, FL
Expertise:Expert
Awesome fridge! Debated the side by side vs. french doors and glad we made the switch. Its very stylish and roomy. Good storage on inside doors and the LED lighting is fantastic. We shopped quite a few brands in this price range and this is the best fridge on the market!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great interior but noisy
on October 28, 2013
Posted by: wdhwelch
from Utah
Expertise:Beginner
I love the interior of this fridge. The lighting is awesome and I like having the water dispenser inside where little hands can't access it. The only real problems are one: the motor and condensing components are really noisy and it sometimes makes strange popping noises (probably expansion of some kind) ;Two: the exterior faux, stainless steel finish is hard to keep from looking streaked and smudged even with special cleaners (but the faux finish means you can hang magnets so that covers a lot of the surface); Three: the freezer drawer is really noisy when opening and closing. That said, it is roomy, well laid out and attractive. *Our fridge had a problem with the interior ice maker tray not flipping over and ejecting ice. The mother board just needed to be reset so turning the power breaker off for 5 minutes and on again solved this problem.
Pros: Bright display, well designed interior
Cons: noisy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Fridge freezer
on November 25, 2013
Posted by: LoveDesserts
from Thousand Oaks, CA
Expertise:Intermediate
Plenty of space, and the crisper drawers are very effective. It it quite bulky so be sure to confirm the dimensions before you buy.
The easy pull-out freezer drawer is a great addition.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sleek style and innovation
on May 19, 2014
Posted by: Just4me123
This product looks awesome and runs even better. I bought it over a year ago and have had no problems. I received alot of compliments on its style. The french door feature is so much nicer than the side by side doors.
Pros: Durable, Realistic color
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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