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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 902 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
195
69%of customers recommend this product.
(
582 out of
847)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Love the color and features
on October 6, 2016
Posted by: Maggie952
from Webster, NY 14580, USA
I love the black stainless steel, very modern and it hides the fingerprints, I love the French doors. Very roomy.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New fridge
on October 15, 2016
Posted by: CVCinVB
Expertise:Intermediate
We've had it a few weeks, and so far we love it. Of course, I'm getting used to the French doors as we previously had a side-by-side. Learning all the features took us reading the book, but its great now. It has great lines and once we figured out where we wanted the shelves, it has lots of room. We love it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Refrig
on April 15, 2017
Posted by: Tonyp37j
from Cleveland ohio
Expertise:Intermediate
Nice Samsung refrig, love the features and storage space
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Unit!
on July 9, 2017
Posted by: warddx
This is a high quality refrigerator! Lots of room! Nice design, however, the shelves on the doors could be deeper. The lighting is great. The special features like the alarm and child locks make this refrigerator top notch!
Pros: Bright display, Durable, comes in white with a magnet front
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung Refrigerator
on February 24, 2018
Posted by: Anonymous
from Toms River, NJ
Expertise:Intermediate
This French Door Refrigerator is just what we needed and was just what we were looking for.
So happy with this purchase, plenty of freezer room, loads of frig space too!
We love the indoor ice & water.
So happy with this purchase, plenty of freezer room, loads of frig space too!
We love the indoor ice & water.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Beware of Mold!-This refrigerator leaks.
on June 27, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] purchased this refrigerator and the ice maker constantly leaks. this leads to mold forming under the deli drawer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139983852.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9121
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9121
Written by a customer while visiting Samsung US
Customer Rating
1
Design flaw in compressor
on June 27, 2019
Posted by: Alicat1234
-valve broke- water filled freezer and flooded kitchen. no longer makes valve = no water to fridge
-compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
-compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139983733.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9120
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9120
Written by a customer while visiting Samsung US
Customer Rating
2
Lot of problem.
on July 9, 2020
Posted by: Anonymous
from Panama
since the bening i have truble wirh the refr. now keep condensing upper side the ice maker naver work. and now after 4 years said that have an internal lick and have to be putting gas. the technichian said inneed to change.
have a friend that used yo have two of tis one and have to trow away and replace for lg
have a friend that used yo have two of tis one and have to trow away and replace for lg
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Ty, Samsung Cares, September 10, 2020
Hello, we appreciate you bringing this to our attention. If you would like to have service to resolve this issue, please use the following link. (https://www.samsung.com/us/support/service/locations/) ^Ty
Written by a customer while visiting Samsung US