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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 904 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
197
69%of customers recommend this product.
(
582 out of
848)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
1
Beware of Mold!-This refrigerator leaks.
on June 27, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] purchased this refrigerator and the ice maker constantly leaks. this leads to mold forming under the deli drawer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139983852.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9121
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9121
Written by a customer while visiting Samsung US
Customer Rating
1
Design flaw in compressor
on June 27, 2019
Posted by: Alicat1234
-valve broke- water filled freezer and flooded kitchen. no longer makes valve = no water to fridge
-compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
-compressor- fan freezes over = warm fridge. 4th time. samsungs answer was to defrost. no real fix
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, June 30, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1139983733.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9120
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 9120
Written by a customer while visiting Samsung US
Customer Rating
2
Lot of problem.
on July 9, 2020
Posted by: Anonymous
from Panama
since the bening i have truble wirh the refr. now keep condensing upper side the ice maker naver work. and now after 4 years said that have an internal lick and have to be putting gas. the technichian said inneed to change.
have a friend that used yo have two of tis one and have to trow away and replace for lg
have a friend that used yo have two of tis one and have to trow away and replace for lg
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy Ty, Samsung Cares, September 10, 2020
Hello, we appreciate you bringing this to our attention. If you would like to have service to resolve this issue, please use the following link. (https://www.samsung.com/us/support/service/locations/) ^Ty
Written by a customer while visiting Samsung US
Customer Rating
5
Do not buy
on August 19, 2020
Posted by: Seth
ice and water running in to fridge issue
do not buy
do not buy
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Restoring white color need more information
on August 22, 2023
Posted by: Alex
Everything is fine, but Im restoring the paint of the fridge since my kids scratches by accident, wi want to know what color # type is? the spec sheet just says white, but theres tons of whites colors... i want to find the correct color. Can you help sharing me that info please? By the way, what rework method do you recomend or what paint do you recommend to do this? i will aapprecciate, good product, thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it for the most part
on January 20, 2014
Posted by: Electric001
Expertise:Intermediate
Pro
Quality seems to be quite good. The plastic inside is strong.
The ice maker has enough ice for 3 people. I was kinda worried about the ice maker, reviews weren't that great. I gotta say my ice maker works fine...no complaints at all.
Cons
I never heard a refrigerator make a winding noise before. The inverter noise is kinda loud, the inverter noise could be improved. The ice bucket is kinda small, so when the ice drops it's loud.
I would buy again
Quality seems to be quite good. The plastic inside is strong.
The ice maker has enough ice for 3 people. I was kinda worried about the ice maker, reviews weren't that great. I gotta say my ice maker works fine...no complaints at all.
Cons
I never heard a refrigerator make a winding noise before. The inverter noise is kinda loud, the inverter noise could be improved. The ice bucket is kinda small, so when the ice drops it's loud.
I would buy again
Pros: Bright display, Inexpensive, Durable
Cons: loud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fridge!
on April 10, 2014
Posted by: Cichlid
from Chandler, AZ
Expertise:Intermediate
We had to buy a fridge during a move when our old one died. I wasn't sure if I would like the bottom freezer, but it is great and has plenty of room. I also love the drink drawer, it keeps them nice and cold!
Pros: Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great refrigerator
on May 17, 2014
Posted by: GOGO123
from Buford, GA, USA
Expertise:Intermediate
I would definitely recommend this product to a friend, I bought it 8 months ago and its performance has been excellent so far.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US