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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 904 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
197
69%of customers recommend this product.
(
582 out of
848)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Too long for ice
on March 13, 2016
Posted by: Bamabilly
from Tennessee
Expertise:Intermediate
Just purchased appliance and found out I have to wait 24 hrs for appliance to produce ice, very inconvenient
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful finish, great fridge so far!
on March 15, 2016
Posted by: Katie234
from California
Expertise:Beginner
We purchased this refrigerator about 2 months ago and have enjoyed it thus far. We love the dark stainless steel finish and it hardly shows finger prints at all compared to traditional stainless steel. I like the French door setup, with the freezer closer to the floor so it makes it easier to access groceries that I access more often (we use the freezer less than the refrigerator).
I also love having water on the front of the fridge.
It has kept our food cold and worked great thus far. We were a little surprised the first time I left the door open for a while to hear the alarm go off - it's great that it will warn us when I leave the door open!
Pros: Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Refrigerator
on March 16, 2016
Posted by: Ladies
It has good access to the refrigerator food and freezer.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great fridge
on March 16, 2016
Posted by: Ktown36
from Billings, MT, USA
Expertise:Intermediate
love the features on this fridge. it holds a lot of food
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and looks great.
on March 17, 2016
Posted by: dpu62
from Jacksonville, FL, USA
Expertise:Intermediate
Great replacement for our side by side. Love spacious freezer and simple to use computer panel in the door.
Pros: spacious
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the black stainless
on March 17, 2016
Posted by: Msmuir
from Miamisburg, OH, USA
Expertise:Expert
I love the black stainless finish on my new refrigerator. It is also very nice on the inside, too. It has considerably more space than my previous side by side refrigerator.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Best Refrigerator I've ever owned; however...
on March 17, 2016
Posted by: Fretbro6
from Atlanta, GA, USA
Expertise:Intermediate
It moans! It groans! It pops! It hisses! This refrigerator has a presence in my house like no other. It is the loudest refrigerator I've ever heard. It is full of great features and both the fridge and freezer are laid out very well. But it actually makes loud noises
Pros: Realistic color, Bright display, spacious, lots of storage
Cons: noisy
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Noraina, Samsung Care, June 8, 2022
Hello Fretbro6,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as makes loud noises. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144579449.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as makes loud noises. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144579449.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Very attractive
on March 17, 2016
Posted by: Richardjr
from Tavares, FL, USA
Waited two months for delivery due to backorder. just delivered today 3/17. Smaller than I remember, very little space for an opened wine bottle
Pros: attractive
Cons: doesn't hold as much as you'd think
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US