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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 904 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
197
69%of customers recommend this product.
(
582 out of
848)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
So far so good
on November 21, 2016
Posted by: FridgeDude
from Ohio
Just got this fridge installed 3 days ago so not a lot of history yet, but love it so far...brightness of the interior with the LED lighting is great, interior layout works very well for us (one of the reasons we chose it), water and ice are good so far (water flows a little slowly but that is the same with most other models we looked at as well), footprint is exactly what we needed for the size we had available, and it is quiet (except when the ice tumbles into the ice tray which is to be expected). Not the cheapest on the market, but comparable. Only time will tell on the durability and reliability. Just kicked a 20+ year old White-Westinghouse to the curb. Expecting the same out of this one!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Appliances
on November 23, 2016
Posted by: veryexcited
from South Carolina, USA
Expertise:Beginner
We love our new refrigerator. We ordered the Samsung glass top range as well and have really enjoyed it. We looked at several different appliance companies and kept going back to the Samsung. We also use Samsung phones and televisions in our house so are quite loyal to Samsung since we never have any issues with the company.
Pros: Bright display, Durable, beautiful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refrigerator
on November 23, 2016
Posted by: DenhamSpringsLA
I love THIS REFRIGERATOR. It has so much space and is so beautiful. The features are great. Would recommend to anyone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to setup and great features
on November 23, 2016
Posted by: SundeepK
from San Jose, CA, USA
Expertise:Expert
The french doors open up and there you have entire area to put your large plates, also the storage configuration so well thought, you can store extra cans of milk or juices very easily.
You can store additional ice cubes at the bottom refrigerator drawers, great idea.
Love this fridge already.
Pros: Bright display, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung fridge has a cool look to it
on November 25, 2016
Posted by: Lifeisbeautiful
from Los Angeles
Expertise:Intermediate
This Samsung fridge it's very nice has all features I need
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
FANCY!
on November 26, 2016
Posted by: Gman0987
from Colorado
Expertise:Expert
I've always wanted a modern, feature-laden fridge and I've finally got one! Plenty of refrigerator storage and the freezer is the bomb.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Quality does not meet expectations
on November 27, 2016
Posted by: Ttown2
from Ca
Expertise:Intermediate
Received refrigerator with 2 small dents and minor scratches in plastic around water dispenser. Water dispenser continues to leak. Calling for service help.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy ROSSINI, Customer Care, June 8, 2022
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link:
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144582691
Thank you for choosing Samsung.
^Ross
Your issue is something we can improve with the steps provided in this link:
Leaking Ref
https://www.samsung.com/us/support/troubleshooting/TSG01001852
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
How to reset your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00087902/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144582691
Thank you for choosing Samsung.
^Ross
Written by a customer while visiting Samsung US
Customer Rating
5
Product has a great features and design performance.
on November 27, 2016
Posted by: Jumprope
from New Mexico, USA
Expertise:Beginner
[This review was collected as part of a promotion.] Product has a great features and design performance.
Pros: Bright display
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US