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Customer Reviews Collected from Samsung US |
Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 902 reviews
5 Stars
458
4 Stars
148
3 Stars
42
2 Stars
59
1 Star
195
69%of customers recommend this product.
(
582 out of
847)
Customer Reviews for Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
Quiet and easy to use and setup
on May 19, 2017
Posted by: Marc0269
from Thompson, Pa
Expertise:Intermediate
Quiet and easy to use and setup ... Features and installation was great. Was unsure about the size but easy door removal and adjustments...
Pros: Bright display, Realistic color, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than what I was expected
on May 27, 2017
Posted by: HowdieYall
from Austin, TX, USA
We chose this model because husband man would like to have water dispenser in front of the fridge and I would like to have a big freezer space. We found this and we were ecstatic. The design is so sleek and so elegant. We are beyond pleased. It is so spacious and so easy to clean. Definitely will recommend this product to everyone.
Pros: Bright display, Inexpensive, spacious, easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product does not freezes and keeps leaking water.
on May 30, 2017
Posted by: coolguy101
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] 5/31/2017. It display 2 errors code 5E and 22E therefore It doesn't freezes and keeps leaking water. Please repair it for me.
Pros: Inexpensive
Cons: Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Camille , Samsung Care, April 14, 2022
Hi coolguy101.
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser error codes. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144405321
^Camille
Thank you for reaching out regarding your 25 cu. ft. French Door Refrigerator with External Water & Ice Dispenser error codes. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Samsung refrigerator error codes
https://www.samsung.com/us/support/troubleshooting/TSG01003409/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144405321
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful design and features
on June 4, 2017
Posted by: DavMan36
from El Paso, TX, USA
Expertise:Expert
Very excited with the features and beautiful design of our fridge. It enhances the looks of our recently remodeled kitchen. Love the inside lay-out and lighting. Hoping to get many years of reliability.
Pros: design, lay-out
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick look
on June 4, 2017
Posted by: twgooser
Cools quickly after install. Many good features - like the sepearte ooling zone inside the fridge to set to different temperature.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very nice.
on June 5, 2017
Posted by: Anonymous
from Bluffton, Texas
Expertise:Intermediate
Setup was fairly straight forward. I thought that the owners manual could have a little more detaied explanation concerning setting the temperatures, but the instructions allowed me to get it correct on the second try. Overall, we are very satisfied with the refrigerator.
Pros: Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My New Refrigerator
on June 5, 2017
Posted by: tdrford
from Niceville, FL, USA
Lots of room in top and in freezer area and looks great. Love the dark gray color on the sides. Was delivered on time and delivery guys where very helpful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Water dispenser
on June 6, 2017
Posted by: Anonymous
from Pittsburgh, PA, USA
Expertise:Expert
The water dispenser is a poor design. There is no drip tray so any time water drips it goes right to the floor. Poor design.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US