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Customer Reviews Collected from lg.com |
LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer
Average Customer Rating:
4.7
Rating breakdown 517 reviews
5 Stars
441
4 Stars
38
3 Stars
10
2 Stars
15
1 Star
13
94%of customers recommend this product.
(
464 out of
495)
Customer Reviews for LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer
Customer Rating
1
Do NOT RECOMMEND
on June 29, 2021
Posted by: Zacoma
from The Villages, FL
Nov 2013-Installed. May'21-Leaks from bottom discovered. Damage to laundry room discovered, too.
Worked well, Less than 7.5v years with use of 1/week and with family of 1 !?
Worked well, Less than 7.5v years with use of 1/week and with family of 1 !?
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
on July 6, 2021
Posted by: ashvin
from corpus Christi Tx 784i3
[This review was collected as part of a promotion.] i bought in January 2013, happy with no problems easy to use
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great highly recommended
on July 13, 2021
Posted by: Mario brothers
from Ontario ca
Very happy with this product highly recommended
Best out there
Best out there
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Defective Product
on July 21, 2021
Posted by: WM8000HVA
from Milburn, New Jersey
[This review was collected as part of a promotion.] Who would expect a fairly new expensive washer go seriously bad this quickly.
Going off balance for no reason or I thought!
Inner tub bad already?
Shock/struts bad already?
Very disappointing and upsetting
Going off balance for no reason or I thought!
Inner tub bad already?
Shock/struts bad already?
Very disappointing and upsetting
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 22, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Reliable
on August 25, 2021
Posted by: Lucky Laura
from Washington
[This review was collected as part of a promotion.] This is our second LG washer. We left the first reluctantly when we sold our home in Oregon. The new washer has not disappointed. We particularly like the steam option and the range of settings. We don't use all of them, but the possibilities are very appealing. The quick wash is great as is the heavy duty option. It is a comfort to know that we can use little detergent and still get perfectly clean clothes. The gentle aspect of the spin cycle keeps clothes from coming out worn or wrinkled. Also, knowing it is saving water based on analyzing the load is a really important feature. Definitely recommend this for others.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Large capacity
on November 4, 2021
Posted by: Merle3rd
from Lansing MI
[This review was collected as part of a promotion.] We have had this washer for 6 years now. The unit was problem-free until last week. A tech identified the problem as a bad drain pump. Not bad for its age. Will buy an LG again if we need to replace this one.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
luv it!
on November 20, 2021
Posted by: pedro101
from durango, colorado
[This review was collected as part of a promotion.] very quiet, and easy to run. has a great profile, too!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Powerful!
on December 13, 2021
Posted by: Boston2021
from Boston
[This review was collected as part of a promotion.] This machine is more efficient than my previous one
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com