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Customer Reviews Collected from lg.com |
LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.7
Rating breakdown 517 reviews
5 Stars
441
4 Stars
38
3 Stars
10
2 Stars
15
1 Star
13
94%of customers recommend this product.
(
464 out of
495)
Customer Reviews for LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
5
Excellent features
on February 14, 2022
Posted by: Swingarm1
from Prescott, Arizona
[This review was collected as part of a promotion.] I bought this in 2016 and it’s been perfect since the day I installed it.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Ok but it comes with issues
on February 27, 2022
Posted by: Gillington
from Chicago, Il
I want to say that I love this machine but I can’t. My only problem I have is the water hammering on my water pipes. I’m sorry but I can’t over look this issue. My water pipes sound like someone is hitting my pipes with a hammer.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, March 2, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
Great washer
on March 2, 2022
Posted by: Tom Pisar
from Florida
[This review was collected as part of a promotion.] Cleans really well very happy with washer and dryer.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
SMELLS HORRID RUINS CLOTHES
on April 20, 2022
Posted by: Srcooper
from Texas
Ive wanted to review this for years and since Ive sat to order a new washer Im doing it now. I was so excited about my set when I ordered them, paid over 2k for washer and dryer. Our laundry was great for about a week or so, Then the spolied stench began. Didn't matter how much I clean the rim or draining the front hose between loads our clothing always smelled spoiled. I have even had to remove the detergent drawer and clean mold from inside the area, the entire roof of the detergent compartment completely black. For years Ive have dealt with this, multiple rinse cycles and repeat washes tub cleans doesnt matter. I purchased this set on Nov 11 2015, I got a good week out of it. Now Im getting error codes as well, FE. I am Just done fighting this machine. A 2k investment so I just stuck with it because I had no choice.
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, April 22, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
5
George was great
on June 28, 2022
Posted by: Laundryday
from Rancho Cucamonga, CA
[This review was collected as part of a promotion.] George called before he came. He wasted no time. He was pleasant and responsive to my questions. He got the job done quick and cleanly and it is running great!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent & Best in the Industry
on October 26, 2022
Posted by: Mo Matin
from Boston, MA
We have been using the Washer Model WM8000HWA for 9+ years with Zero issues. Only recently we had to call the LG service to check the water coming out from the backside. After a quick check, this is due to the incorrect amount of detergent that my wife used. Both the LG product and service are top notch!! Highly recommended.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love my machines
on November 2, 2022
Posted by: MBick10
from Fisherville, KY
[This review was collected as part of a promotion.] I have had my washer and dryer set for 6 years now. I have used them several times a week in that time and have loved them! I recently had to have my washing machine repaired, as the motor went out. Fortunately, it was still under warranty and was covered. What a blessing, especially in these times. It works like new again. Thank you LG, for making my life easier.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Washer
on November 15, 2022
Posted by: Fastest Eddie
from Chicago,ILL
Excellent washer, full of features, love the quick wash! The washer is designed well is also well built.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com