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Customer Reviews Collected from lg.com |
LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.7
Rating breakdown 524 reviews
5 Stars
446
4 Stars
38
3 Stars
10
2 Stars
16
1 Star
14
94%of customers recommend this product.
(
464 out of
495)
Customer Reviews for LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Posted by: JHTM
from Southern MS
Verified Purchase:Yes
I bought new LG kitchen appliances 5 yrs ago. My compressor went out in my refrigerator & they sent someone to replace it at no cost to me. I have bought LG front load washer & dryer 9 yrs ago & love all my LG appliances
Janet
Janet
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ricky909
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent service, timely arrival and professional installation.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: sb569
Verified Purchase:Yes
Very quiet! I don' t even know that it is running. :) Very good at conserving water too.
Written by a customer while visiting lg.com
Posted by: Lin63
from Raymore Mo.
Verified Purchase:Yes
I bought this set in 2010. I have done thousands of loads of laundry and the pair has done an excellent job on our clothes with not one issue. I have owned other brands in the past and none of them compare to my LG set! I absolutely love them!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Feature
on June 19, 2024
Posted by: Rathin
from Texas
Really Happy with this product. Bought 9 years ago. Going great. Love it.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Many features and all are beneficial
on July 27, 2024
Posted by: Bljordan22
[This review was collected as part of a promotion.] I've had my washer and dryer set for 8 years. Absolutely love them.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Washer
on September 30, 2024
Posted by: Stacey Richard
from Kansas
[This review was collected as part of a promotion.] We have had this washer since 2013. It has one had to have 3 repairs done on it but it's still running like new. I love this washer because it has the largest drum. I can wash a queen sized comforter in it with no issues. Love it!!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 18, 2026
Hi Stacey, thank you for taking a moment to share your experience. It’s impressive to hear that your LG 5.2 cu ft Mega Capacity TurboWash Washer with Steam Technology model WM8000HVA has been going strong since 2013. Even with a few repairs over the years, the fact that it’s still running like new really speaks to how well this model holds up. The extra‑large drum is a standout feature, and it’s great to know you’re still able to wash a queen‑sized comforter with no trouble at all.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
1
Poor design
on November 5, 2024
Posted by: Texdave
from Texas
The impeller motor has gone out twice this year.
This is a design or part replacement failure.
This is a design or part replacement failure.
Pros: ease of use, Performance
Quality
1
Features
4
Value
3
Response from lg.comBy true, LG Digital Care Team, November 6, 2024
Hey there! Thank you for sharing this with us. We always strive to craft products that are long-lasting and reliable, so your feedback is greatly appreciated. Has this been resolved? If not, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn
Written by a customer while visiting lg.com