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Customer Reviews Collected from lg.com |
LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.7
Rating breakdown 518 reviews
5 Stars
442
4 Stars
38
3 Stars
10
2 Stars
15
1 Star
13
94%of customers recommend this product.
(
464 out of
495)
Customer Reviews for LG - 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
5
Size & Features are amazing!
on December 2, 2013
Posted by: KHuff
from Lynchburg, VA
This is - bar none - the best washer we have ever had. It has been worth every penny. We have six children from 2-18 years old so this washer gets a heavy workout daily. It is so quiet! You can sleep next door and not notice it. It has wonderful allergen reducing steam cycles and turbo wash for small loads - I love how it tells you how much time is left for that particular load. We especially love its size - everything can be washed here. No more trips to the Laundromat for sleeping bags or large comforters. Not only can it wash ALOT, it really deeply cleans them. The cost may seem high, but it really is a wonderful value for all this machine can do! We HIGHLY recommend it. We also recommend actually READING the instruction manual - very helpful.
Pros: Performance, Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Stop wasting detergent
on December 31, 2013
Posted by: kbow
from Seattle, WA
I use much less detergent and bleach using this washer and my clothes are cleaner - even with super-large loads. I love it!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best washing machine we have ever purchased.
on July 5, 2014
Posted by: Larry
from Carlisle, PA, USA
Our washing machine died and left us with a trip either to a Laundromat, or to replace the machine. We choose the latter. Our size requirement and the need to replace the machine immediately narrowed the field greatly. We decided on the LGWM8000HVA 5.2 cu. ft. partly because we had purchased LG appliances before, but mostly because it met all our requirements and then some. We are very happy with all our LG appliances and would recommend them to anyone in need of new appliances.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great operating features
on September 12, 2014
Posted by: Mk66
from Southlake, Texas
We were not going to buy an LG but after reading reviews we decided to purchase. Could not be happier. The washer works great and we use for large loads all the time. Quiet and fast. Love it.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love doing the wash now
on September 23, 2014
Posted by: Becka
from DeLand, FL, USA
I love this washer, large loads CLEAN laundry, happy happy happy.
The one issue I seem to have is the ability to see the dial settings if they were back lit or lit it would be easier to see I have to use a flashlight to see them even with the washer sitting next to the window with the lights on.
I love the drum light too.
The one issue I seem to have is the ability to see the dial settings if they were back lit or lit it would be easier to see I have to use a flashlight to see them even with the washer sitting next to the window with the lights on.
I love the drum light too.
Pros: Performance, Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfect for large and small families
on October 11, 2014
Posted by: DreaCrow
from Phoenix, AZ, USA
Consumer Reports gave an excellent review on a washer similar to this one. I chose this one because the one reviewed on CR wasn't on the market yet. I purchased the washer and matching dryer about 3 months ago and am very pleased with the function and performance of the pair. It's just my boyfriend and I in our home so our laundry loads are small. I like how this washer can sense the size of your load and adjust the output of water accordingly so that it isn't wasted. I do not see a difference in how clean my clothes get when using either Turbowash or regular wash. The cleanliness seems to be equal. I was able to wash my great dane's dog bed and my couch cushion covers and slipcovers without any trouble. There will be musty smells in the washer if you close the door without letting it dry first but cleaning it is easy. The soap compartment is removable which makes it easy to clean and to add detergent however I do wish that the removable cup had a handle of some sort as it is difficult to insert without getting soap on your fingers. I call my washer and dryer set my "space machines" because they look futuristic.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
This product has everything.
on October 30, 2014
Posted by: Rhonda
from Waverly, OH
This washer is absolutely amazing and I do not know how I have lived without it. I have had it for two months now and it has cut my laundry time in half. My white clothes are as white as they were when they were new, my towels look amazing and my dark clothes look amazing as well. I will never have anything but LG Products.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
large and quiet
on January 7, 2015
Posted by: largefamily
from Wisconsin, USA
Cons: a plastic shroud came off was found in driveway after the delivery boys left, and they used the standard delivery tools, the 2-man lift strap thingy. Tub springs can be heard bouncing during spin cycle which worries me about its quality. My old one sounded like a jackhammer during spin cycles and not once was i worried that it was gonna break. The tub bounces a lot more than my old one also, could be weaker springs probably. seems to have harder time finding center balance.
Pros: no water hammering as others have reviewed could just be my personal setup but my old one had major water hammering so i expected it but it didn't have an issue. Clothes come out nice and clean with no residue. Almost super quiet, my old one sounded like a jackhammer in the basement, this one was soo quiet you hardly notice it. I had to use the flashlight to verify that it was using water after the initial water filling cycle because after that u don't hear a thing and i was sitting 5 inches from the washer when i tested it for the first time. The direct drive does make a whirling sound but you don't notice it unless you are listening for it, like i said i was next to this washer and didn't notice it until every thing else was quiet, and even then you only hear it if you are next to it. My old washer lasted 15 years and was still working but needed parts for worn out ones which ended costing in total more than what i paid for when i bought it, so i decided not to repair and just bought this new lg model. I use to do 2 wash loads and i don't have a lot of clothing with my new lg i only do one load now perfect size for my needs saved me an hour of time. NOTE, the hoses and leveling tool for is included in the tub so look for it. The delivery guys was a third party so they knew zero about my washer and told me my washer didn't come with new hoses. Also make sure your washer is perfectly stable as it will not start the spin cycle if the washer wobbles even at the slightest shaking. My washer sits at a slant in the floor so it was hard to level, but with the included tool it was soo easy i did it in seconds. Did i mention this thing is super quiet? Lastly the washer lets you know its done with not a buzzer but an awesome little tune, the was the icing on the cake for me, lol. so far i had no problems with it and loving it, I hope it lasts as long as my old washer that thing had 15 more years in it but it just wasn't cost worthy to keep it that way anymore.
Pros: no water hammering as others have reviewed could just be my personal setup but my old one had major water hammering so i expected it but it didn't have an issue. Clothes come out nice and clean with no residue. Almost super quiet, my old one sounded like a jackhammer in the basement, this one was soo quiet you hardly notice it. I had to use the flashlight to verify that it was using water after the initial water filling cycle because after that u don't hear a thing and i was sitting 5 inches from the washer when i tested it for the first time. The direct drive does make a whirling sound but you don't notice it unless you are listening for it, like i said i was next to this washer and didn't notice it until every thing else was quiet, and even then you only hear it if you are next to it. My old washer lasted 15 years and was still working but needed parts for worn out ones which ended costing in total more than what i paid for when i bought it, so i decided not to repair and just bought this new lg model. I use to do 2 wash loads and i don't have a lot of clothing with my new lg i only do one load now perfect size for my needs saved me an hour of time. NOTE, the hoses and leveling tool for is included in the tub so look for it. The delivery guys was a third party so they knew zero about my washer and told me my washer didn't come with new hoses. Also make sure your washer is perfectly stable as it will not start the spin cycle if the washer wobbles even at the slightest shaking. My washer sits at a slant in the floor so it was hard to level, but with the included tool it was soo easy i did it in seconds. Did i mention this thing is super quiet? Lastly the washer lets you know its done with not a buzzer but an awesome little tune, the was the icing on the cake for me, lol. so far i had no problems with it and loving it, I hope it lasts as long as my old washer that thing had 15 more years in it but it just wasn't cost worthy to keep it that way anymore.
Pros: Performance, Style/Design, easy to use, Features/Settings, time saver/more capacity/less time
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com