 |
Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: km50
from Hawaii
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator over 8 years ago and have not had any problems, except for the water filter. I'm unable to remove the filter. From what I read on the internet, the problem is that the rubber seal on the filter is stuck. Other than that, the refrigerator is great.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ToniTB
from Jax, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator in 2017. We have had to have the ice machine repaired twice. Then they had to change the seal on the freezer. And the latest this past month was the whole compressor. It stopped cooling completely. I am definitely not a fan. I didn’t give it 1 star because when it works correctly it works. Also, if you are a big ice user, the making capacity isn’t huge.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Chuck7890
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mostly happy with this refrigerator except for ice maker
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: B8888
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Refrigerator functions but compressor needed to be replaced after 4 years, covered by class-action settlement warranty extension. Apart from the frustrating week lost with the repair, I would not buy this again - plastic door shelves break easily, ice maker is too small and discharge chute freezes too often, freezer inside-draw is flimsy, and water flow from external door is a trickle. And doors are not magnetic.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: BB10
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my fridge! It is spacious and easy to clean! I love that the freezer is on bottom because I am bending over less getting to the fridge. One thing I don't like is the ice maker. It sometimes get clogged up and it is slow to make ice even when I have on the fast making button. Also the water coming out of door dispenser isn't cold. I would go with an in freezer ice maker next time.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Rita C
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our fridge has not been working for over a month. Frustrating
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 28, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Joohn
Verified Purchase:Yes
This product looks nice on the outside but poor in refrigerating!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Klook
from Fayetteville NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had just purchased an LG stove and we were so happy with it decided to try the fridge
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com