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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Happy Zan
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bottom line: I will buy an LG again.
I've had this refrigerator for ten years now, and it's been a strong performer. There has been no factory defect type issues with the manufacturing, performance, workmanship, etc. And it is one of the quietest refrigerators out there on the market.
When I bought this refrigerator, I think bluetooth or wifi was just coming out on kitchen appliances. So, this fridge does not have that capability. It's somewhat a baseline model, but has everything I need. Just like any other refrigerator, the ice compartment gets stuck with the ice fused together once in a while. Although it's annoying, it's an easy 5 second fix opening the door and shaking the ice or dumping out the fused ice.
The surface repels much of the fingerprints and smudges, but if the smudges are unattended to, it takes a little more to get clean again. I'd give this a 4 out of 5 for fingerprint resistance.
I did have to replace the compressor this year (tenth year). Luckily for me, the compressor was still under the generous 10 year warranty provided by LG. I read online that modern refrigerators can last anywhere from 10-18 years, 14 years being the average. I'm hoping that this will last me another 5 years at least.
Pros: ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GW78
from North Carolina
Verified Purchase:Yes
I did not get a new refrigerator. They repaired it once again, this time with a compressor. Hopefully, that takes care of this problem. But I’ve had numerous service calls for it since I purchased it five years ago. Thankfully I purchased the five year insurance! Love the fridge, but it’s had too many problems.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, February 23, 2022
Thank you for this feedback and we will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Posted by: George 4
from Philly, PA
Verified Purchase:Yes
So far, mostly so good... the water/ice in the door is leaking a few drops daily... But over all very satisfied with the purchase. We wanted to downsize the "fridge" (the kids are gone now) but wanted to keep all the features, but a smaller package,
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
run away from this refrigerator
on March 5, 2022
Posted by: 3 door fridge
from Massachusetts
We bought this in 2017. Barely five years later, it has needed to be serviced three times and is still not working properly.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, March 8, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Blue eyes52
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this fridge! We can't stop talking about how well it's made its quality.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lynn3
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had my refrigerator for almost 5 years. I still love it.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nichole83
from MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased in 2013 and it stopped working. Had to have pay to have an LG tech come out to look at it. He told us it was not worth fixing.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, March 16, 2022
We hate to hear this and apologize for the inconvenience.^Sandy
Written by a customer while visiting lg.com
Posted by: Yvonne Marie
from Pittsburgh PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So glad I purchased this LG refrigerator, would definitely recommend!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com