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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: LG Refrigerator is Junk
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Compressor has been replaced four times in 9 years. Each replacement was a 30 to 60 day ordeal. Terrible refrigerator.
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 2, 2022
We hate to hear this and thank you for taking the time to provide your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: HarveyR ApexNC
from Apex, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We just received our new LG refrigerator yesterday. We like the storage bins and the extra ice storage bin. Our only critique is that the display where you select water, ice cubes or crushed ice is not lit up at night, making it hard to see if the kitchen lights are off.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Eugene1523
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It had been 5 years to purchase the model and using it as like new
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ronald Edward
from Boca Raton, FL
Verified Purchase:Yes
I bought it 4 years ago and in the last two months the compressor has quit leaving me with a great grocery replacement bill. Thanks to up above that I bought the extended warranty because I’m sure two compressors would have been a hefty bill. Not happy for having to sit around using a cooler for refrigeration for over a week.
Pros: Features/Settings
Quality
2
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, August 10, 2022
We hate to hear this. We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com
Posted by: GJCO
from Grand Junction, co
Verified Purchase:Yes
I really enjoyed the features of this french door refrigerator. About 6 months ago, it started whirring louder and louder and 1 month ago the ice maker stopped working. The next morning, we woke up to a defrosting refrigerator. The compressor had given out at 4 years and 11 months! Lg did honor the warranty and finally got someone out to repair it with a new compressor. I hope that this one lasts because everything else is working great!
Pros: ease of use, Style/Design, Features/Settings
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Round Lake Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bough this a little over 5years and already stop working
Quality
1
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, August 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy
Written by a customer while visiting lg.com
Posted by: Cc Chen
from Ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge die after 5 years of use no support and just out of warranty.
Pros: Style/Design
Quality
1
Features
3
Value
4
Response from lg.comBy Sandy, Social Media, September 6, 2022
We hate to hear this and thank you for taking the time to provide us your feedback. ^Sandy
Written by a customer while visiting lg.com
Posted by: Eagle28
from Wisconsin Dells, Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this refrigerator 6 years ago. 2 years after buying it had to have the compresser replaced. Now 4 years later it would appear we have to have it replaced again. Not very reliable and probably going to have to buy a whole new fridge because the cost to fix it is close to the cost of a new fridge. Not to mention trying to get someone to do it in our area is impossible.
Pros: ease of use, Style/Design
Quality
3
Features
5
Value
3
Response from lg.comBy JaNika Wiley, Social Media, September 13, 2022
Thank you for taking the time to communicate with LG about your experience with your LG fridge. We'll be happy to look further into this. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com