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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Barbsummer
from NJ
Verified Purchase:Yes
Just broke on us 2 weeks ago. Will never buy another LG product again.
Pros: ease of use, Style/Design
Quality
1
Features
4
Value
2
Response from lg.comBy Jai., LG Social., June 28, 2023
Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
Written by a customer while visiting lg.com
Posted by: Babe190
from Louisiana
Verified Purchase:Yes
My refrigerator is about nine years old now and hasn’t had any problems with the box until about a month ago. We realized that the box was cooling. Call LG customer service and they stayed on it with us until the problem was resolved. Most wouldn’t have done this during this day and time. Anyhow our refrigerator is up and running with no problem. Thanks LG customer service for your services!
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kilamarie24
from WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this frig for a while. The compressor went bad while under a parts warranty and I had no problem getting it replaced.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Very nice and roomy real enjoy space and ice maker
on July 6, 2023
Posted by: Alex Campista
from Indio,ca.92203
Verified Purchase:Yes
Excellent product at 6 year and still works great and operates excellent.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Loandlan12212
from Boynton Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Disappointed that the doors don’t swing closed when you push it. Have to get used to this as my last one all you had to do is give the door a slight shove and automatically closed. Not happy with this!
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Randy717
from Nagodoches, Tx
Verified Purchase:Yes
I like everything about this refrigerator. The ice maker in the freezer is great.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Anonymous
from Caldwell,Idaho
Verified Purchase:Yes
Our frig is 6 years old we really have enjoyed it however it broke and we lost a freezer full of food.
Quality
5
Features
5
Value
5
Response from lg.comBy Rita, Social/LG, August 8, 2023
Thank you for sharing your review with us in regards to your LG French Door Refrigerator. We understand your disappointment when it encountered issues just six years after purchase. To address this matter promptly, we recommend reaching out to the LG Social Support team on Facebook or Twitter using the handle @LGUSSupport and including your model and serial numbers of the refrigerator. We will then take it from there! ~ Rita
Written by a customer while visiting lg.com
Posted by: Madison7327
from OKC, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had this fridge for 5 years and it’s been great. Compressor went out and LG sent a replacement under the warranty, otherwise it’s been a great fridge.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com