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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Ice maker failure
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ice maker failed, had independent LG service replace. Should not have failed.
Pros: Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, August 21, 2023
Thank you for your honest review. You're correct; this shouldn't have happened to you, but we're glad that you now have a properly operating LG refrigerator. Please don't hesitate to reach out to us if you have further inquiries. ~Tanisha
Written by a customer while visiting lg.com
Posted by: John Zuemie
from Pittsburgh
Verified Purchase:Yes
Ice maker stinks. Constantly fails to make ice despite having hit serviced.
Pros: Features/Settings
Quality
1
Features
3
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, September 6, 2023
Hey there. We understand how having an ice maker with an odd odor might make you feel, and rest assure that we are here to help troubleshoot the issue with you. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony
Written by a customer while visiting lg.com
Posted by: Ice maker failure
Verified Purchase:Yes
[This review was collected as part of a promotion.] Premature failure of ice maker. Long delivery, costly to replace.
Written by a customer while visiting lg.com
Posted by: Gary Dan
from Scottsville Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Purchase. Refrigerator is very attrractive, common sense designs allow for easy access to all items and ice/water system is great.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Daming Liu
Verified Purchase:Yes
I bought refrigerator 9 years and 9 months ago. The compressor failed. I got compressor replacement for free based on the 10 years warranty of compressor policy.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Ice maker and water dispenser conveniently placed.
on September 15, 2023
Posted by: rangerb64
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exceellent purchase, great value, very spacious shhelvng and drawer placement convenient. I would definitely purchase this item again. I am sold on LG appliances, dependable, quiet and an excellent value. Exterior very attractive and easy to care for.
Written by a customer while visiting lg.com
Posted by: Ice maker failure
from indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thr icemaker failed prematurely. out of warrenty.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: CliffordSkridlow
from Raleigh, NC
Verified Purchase:Yes
We've had this refrigerator for 7.5 years and the compressor just died. Not bad for modern appliances I guess. The unit is decent overall, but the door shelves are absolute trash. Flimsy plastic that breaks under the weight of a lemon (not really, but out of six door shelves included four have already broken).
Pros: ease of use
Quality
3
Features
4
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 2, 2023
We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance. If you would like to locate some replacement shelves for your unit visit http://spr.ly/6427uWMGT with the model number of your unit. ~Tanisha
Written by a customer while visiting lg.com