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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
4
Great fridge, Bad Compressor
on October 13, 2024
Posted by: LuisG777
[This review was collected as part of a promotion.] Compressor went out sooner than expected not even 10yrs old, but overall a great fridge, spacious, and a lot of compartments for great food organization
Written by a customer while visiting lg.com
Customer Rating
2
Bad Compressor
on October 16, 2024
Posted by: Pwiggins
The fridge went out. Not cooling just blowing air. Besides that a good looking fridge just wish it worked and wasn’t too expensive to fix.
Response from lg.comBy true, LG Digital Care Team, October 18, 2024
Hey there! Thanks for telling us about your LG fridge experience. Creating robust and dependable products backed by top-notch service is our mission, so we'd love to explore options to get your fridge up and running again! Please get in touch with us on social media @LGUSSupport with your contact info. We'll be with you every step of the way! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
10 years and still working and looking great
on November 17, 2024
Posted by: Chutch
[This review was collected as part of a promotion.] Have had great experience with this 2014 model working great
Response from lg.comBy LG, February 17, 2026
Hello. We appreciate you sharing your experience with the LG appliance. It’s wonderful to hear that your 2014 model is still going strong—long‑lasting performance like that is exactly what we aim for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
3
Loud Gurgling Noises.
on November 19, 2024
Posted by: Mike_s
[This review was collected as part of a promotion.] I had to get the compressor replaced in 2019 (bought fridge in 2015) due to known issues. The fridge is nice, however, the last couple of years it has been making "gurguling" noises on and off many times a day. Very loud. Don't like that!!!!
Response from lg.comBy true, LG Digital Care Team, November 21, 2024
Hey there! It's great to hear you enjoy the fridge overall, but we understand how unexpected noises can be concerning. The "gurgling" sounds you’re hearing might be related to the refrigerant cycle or airflow, which can sometimes occur in cooling systems. We'd love to help figure this out further—please send us a DM @LGUSSupport, and we’ll work with you to explore potential solutions! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
3
Not long lasting
on November 26, 2024
Posted by: KRADHA
from Columbia, MD
Refrigerator features are great but compressor doesn't last long. Our compressor got burnt multiple times and the fridge eventually broke down in just 10 years!
Pros: Style/Design, Features/Settings
Quality
3
Features
4
Value
3
Response from lg.comBy LG Digital Care Team, November 29, 2024
Hey there! Having your LG refrigerator running for so long is always important to us, and we'll be more than happy to help make it last even longer. please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Double ice maker
on November 29, 2024
Posted by: Don Kobo
My refrigerator went out at the worst time, My food was going to spoil so I had to go shopping foe a new fridge. There were so many brands and styles to choose from but when I saw The LG fridge with double doors, double ice make double compressor with the biggest square footage capacity, I was sold. Love my new fridge
Response from lg.comBy LG, February 10, 2026
Hello, Don. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that the double compressor and massive capacity have impressed you and that you found the perfect replacement during your search. It’s wonderful to know the high storage space has made such a positive difference for you. To keep your food fresh and maintain the large interior you should verify that the door seals are clean and providing an airtight closure. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
2
Bad fridge
on January 24, 2025
Posted by: BuddyL
Love the looks of fridge but have had it less than 5 years. Stop cooling and repairman said it had a gas leak somewhere in the unit. Very disappointed and will not recommend to anyone. Also had LG microwave and it went out in less than two years.
Response from lg.comBy Josh, LG Digital Care Team, January 27, 2025
Hey there! Let's help get your LG refrigerator cooling again so you can enjoy it for many more years. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous service visit, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
2
Great until it wasn't
on August 14, 2025
Posted by: I am cooler than fridge
This fridge was great until it let us down badly. First the ice maker stopped making ice, then we lost everything in our freezer and shortly after that lost everything in the fridge. Had to make a frantic purchase, NOT AN LG after we lost all our food. It also spent years building up ice in the freezer and we would have to defrost the entire unit for two days to get it working again. It only just made the 10 year mark before being a total write off. Sadly disappointed.
Response from lg.comBy LG Digital Care, August 21, 2025
Hey there! We appreciate your feedback on this fridge model. We still want to be able to help in any way possible. We have a quick guide to help get rid of the buildup of ice in the fridge or freezer here: https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218. If you have additional questions, let us know via email (LGdigitalcare@LG.sprinklrsupport.com). ~ Ryan
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (9) ratings-only reviews
Overall Customer Rating
4.9
Would recommend? Yes
(
8 out of
8)
Features
4.9
Quality
5
Value
4.8