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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Lee68
from Aurora, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator approximately 3 years ago. We have had to have service on it 4 times, and still having problems.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, June 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: TA4999
from Palm City, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Enjoying the extra volume, upgraded from 25 to this 28 cu ft. The French door layout is great. Large in-door ice and water dispenser is nice. Black stainless finish is beautiful. Coordinates with our new kitchen remodel.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: kel67
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 5 days ago. I had one just like this one before it lasted me for 9 years. I loved it. I am glad I found one just like my previous one.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Very bad
on June 30, 2021
Posted by: User2021
In less than four months cooling stops which is a known issue by LG and we bought a new product but it is the worst one which I dont recommend for anyone to buy,below are the things replaced,can u imagine u spend money to a faulty refrigerator
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Posted by: Defective part
from St George
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had the refrigerator for 4 years after 2 years the compressor completely stopped working and ruined all of our food this time the compressor barely works and hardly even keeps it cool.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Love Our LG Products
on July 9, 2021
Posted by: D Libby
from Loma Linda, CA
[This review was collected as part of a promotion.] This is by far the best refrigerator we've purchased. It doesn't make a loud popping noise like our last Frigidaire did from the start got rid of it after 2yrs. Love the 'Door Open' alarm, husband uses this feature a lot. Ice maker is sufficient for us and water dispenser is perfect if drinking glass is positioned under it correctly. Don't understand why anyone would complain about water dispenser. Filters work great, to keep odors out of refrigerator and impurities out of the water. Only negative is regarding the large Glide 'N' Serve drawer front has broken where it attaches to the drawer on one side.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: margaret12
from Maple Falls, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Never at a loss for ice. Water is purified and tasty. Freezer keeps everything frozen...like it should. (Old one did not) Can't say enough about how happy we have been with this refrigerator + freezer.
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: And I like lg
from McKinney
Verified Purchase:Yes
Let's start with this the ice maker went out 2 years into. The third year the solenoid goes out. After 8 years the inverted compressor goes out. So if you do not know how to fix it yourself you might just want to stay away from this.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com