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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Handsome Ransom
from Terrell, Nc
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love everything about this refrigerator! The size, smooth opening and closing of the doors and the ice maker is more than adequate.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
1
Written by a customer while visiting lg.com
Posted by: CJHBUBBA425
from STEELTON,PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I HAVE ALL LG APPLIANCES AND WOULD CHOOSE NO OTHER BRAND, THEY ARE VERY RELIABLE AND TROULBLE FREE, KNOCK ON WOOD HAHA!
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gray0226
from Queens,NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this fridge 4 years ago and I was happy with the space and size. However, after year the ice maker started to give issue (not making ice as frequently). This happen for the next 2 year until the freezer stop freezer completely and my 3 warrant was up. The fridge stop working a month after the freezer stop. I called LG from the number on the sticker in the fridge and the rep was able to help. She stated that LG will cover the cost for service and parts one time only. My fridge was fixed in a week and half after that call. Now it’s work better than it did before.
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: bag9
from slc
Verified Purchase:Yes
[This review was collected as part of a promotion.] service went out really fast takes too long to get parts
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: scarlett1145
from Leesburg, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I bought my product I decided to leave my normal Whirlpool because of where the ice make is located in my LG refrigerator.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
5
Written by a customer while visiting lg.com
Posted by: Anupama
from Dallas, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a previous LG refrigerator and it stopped working after 13 years. So, we went for another LG this time also. The refrigerator is same 36 inches in width but i would say it has almost double the space. The freezer double drawers are very spacious too. So, far working great.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JLodge
from Ormond Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The technician arrived on time and quickly replaced the compressor and now it is like having a new refrigerator.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator 5 1/2 yrs ago and 3 weeks ago called a technician because our freezer was keeping our ice cream frozen and we weren't making ice anymore. he determined we needed a new compressor after taking 2 weeks to get the part and installed only 1 day later the refrigerator was completely melting ice all over our floor and we called the tech back and now we have to replace the coils. 1200 later and I don't know how many $ worth of spoiled food and weeks without a refrigerator and so frustrated with this refrigerator and the customer service of LG!!!
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com