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Customer Reviews Collected from lg.com |
LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 27.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5
4 years and still love it
on August 3, 2021
Posted by: Humtake
from Tampa, FL
The first fridge I ever bought new. First one with an ice and water dispenser. I hugged it when it was installed. Girlfriend laughed. I hugged it the other day. Gf turned wife still laughs. Ice does tend to go fast with more than 2 people. Quick tip for those who get clumping in dispenser, stick a butter knife up the dispenser, don't try to fix it by going into the dispenser. Just be careful not to jab too hard and it works great for me every time, which is only ever few months for us. For ice melted together in storage bin, take out bin and stab with butter knife at a very deep angle, as parallel to the ice as possible. Separates the ice like butter...if butter was used to separate instead of cut, you know what I mean. The fridge is awesome.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Linda0000
from St Louis
Verified Purchase:Yes
[This review was collected as part of a promotion.] My LG frig was 4 years and 11 months old right before the compressor went out. LG was helpful and we got it fixed under warranty and it is running good as new. Love my frig as it is the right size for us. Love the feature that the bell rings when door is left open. This has helped save us keep food fresh and save energy!
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Fremont, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this refrigerator with beautiful design and lots of spaces, easy to clean. We had an issue with the compressor, but got it fixed within a few days. The technician is very knowledgeable and did a great job! Thank you.
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rjtr
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge is fine besides the faulty compressor. Stopped cooling altogether.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, August 16, 2021
We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: BayS
from McKinney, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this fridge! It has good storage, looks great, and gets cold quickly. The only thing I don’t love is the placement of the water in the door.
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: GMendoza
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator a little over 4 years ago and it works great. I especially like the " you-forgot-to-close-the-door" feature with my family and grandchildren that open the fridge grab something and walk away. As soon as they hear the chime come they know they forgot to close the refrigerator door. I'm no longer on patrol.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Workenh
from 18399 glenbridg Ave lakeville Nn 55044
Verified Purchase:Yes
I bought 2013 don’t work so it’s not good enough thanks
Pros: Quality
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Hugo83
from Arab ,Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the refrigerator .IT stopped working .LG sent an excelent tech and he completed the task in about 2 hours .Replaced compressor ,and coils .It works great.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com