 |
Customer Reviews Collected from lg.com |
LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: cadguy
from Felton, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this new in 2016, and we've had the technician out 4 times in the last 12 months. He'll be back again once more parts arrive. No wonder there was a class action about these pieces of crap. I feel sorry for anyone else that bought one.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 22, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Pooh123
from Des Moines, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought ours 4 years ago and it quit working, so we had to buy a new one!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Gconner21
from Westfield, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This refrigerator is one of the best that we have had. Good features.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: TimHall
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved this fridge till it died from a faulty 'sealed system' which was barely out of warranty. Also was real pleased with the ice maker...replaced that mechanism a couple years into it use, and it clogged up too often.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 26, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Carousel562
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] It took a month for them to find a repairman and them get to my home for repair. Once here the repairman did an excellent job.
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Cardan
from Lakeland, FL
Verified Purchase:Yes
Working fine the first it was working great ande started freezing my vegetables and all items on the the top side and making ice on the freezer.... we use to travel a lot and have no time to call when still had protection, then COVID-19 and finally now waiting for service, no idea how much we have to pay por it
Pros: ease of use
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 6, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via direct message on Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Katlu52
from Centerpoint, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the refrigerator. But we did have some issues with it and had to have it repaired. But LG covered it under warranty. We still have issues with our in door ice maker but hopefully we will bet that taken care of.
Pros: ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, May 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Do not Buy
on May 18, 2021
Posted by: JBergs
from Minnesota
[This review was collected as part of a promotion.] LG service is terrible Compressor problems have been documented by thousands in a lawsuit. LG refuses to fix the problem. Do Not Buy.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com