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Customer Reviews Collected from lg.com |
LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: SamOHio
from Columbus Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just experienced our second non-cooling situation with fridge. Bad compressors. This is why LG fridges were subject to a class action lawsuit. Would not buy again
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Refrigerator quit working - only 4 years old!
on December 5, 2021
Posted by: Candace77
from Dyer, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this large capacity refrigerator 4 years ago - thank goodness I have an extended warranty - it’s been 3 weeks since it quit working and we’re still waiting for service.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 7, 2021
We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Marymount2354365432666643
from Roanoke va
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have this refrigerator for about 8 years.
It is a really nice one. Spacious with large drawers. Like the temperature control panels. Great warranties. Hard time finding someone to look at it.
It is a really nice one. Spacious with large drawers. Like the temperature control panels. Great warranties. Hard time finding someone to look at it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Koky25
from Miami fl
Verified Purchase:Yes
I was super happy with the purchase until the compressor damaged and had to pay very expensive labor to replace it the good thing the compressor has a 10 year manufacture guarantee.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
2
Response from lg.comBy ^DLI, LGE Social Media, December 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bmcguir
from Columbus, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our LG refrigerator in 2017 and purchased an extended warranty with it at the time. This was our second LG refrigerator.
We are glad we bought the refrigerator and the extended warranty as the compressor died about a month ago. It left us without any refrigerator while the new compressor was ordered, but now that it is replaced, we are happy.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lm12
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Too bad refrigerator compressor quit after only 5 years. Was not happy LG did nothing about loss of food. I expected more of LG.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 1, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Ice maker stopped working and fridge not cooling
on January 1, 2022
Posted by: Sally7568
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this with an extended warranty. Ice maker stopped working , and now the fridge is not cooling.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 4, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: lg in garbage
Verified Purchase:Yes
[This review was collected as part of a promotion.] broke in under five years
will never buy lg again garbage
will never buy lg again garbage
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 7, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com