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Customer Reviews Collected from lg.com |
LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: heitmanga
from Davenport, IA
Verified Purchase:Yes
[This review was collected as part of a promotion.] My family and I are very happy with our LG refrigerator. My 9 y/o daughter can operate the ice and water, unlike our previous side by side (with some issues). Additionally, this model's ice output is a little less than we were used to, but the extra ice bin and the ability to increase the output ice production and store extra in the freezer solves our needs. I also enjoy the wifi connectivity, which lets me monitor the unit as well as turn extra ice production on and off from anywhere. We upgraded from a 22.6 cubic foot unit and are pleased with how much extra space this product has given us.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Very unreliable ice maker
on June 2, 2019
Posted by: Aatlan3682
from Atlanta, Ga.
[This review was collected as part of a promotion.] Overall the size of refrigerator is very nice, but I have this product 19 months and the ice maker has been repaired once and replaced once. Still it just stops making ice and I must unplug refrigerator for a minute or so before plugging back in for it to start working again. Considering the cost of this product, it should perform better.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy Chris, Customer Service, June 3, 2019
We hate to see that you've had multiple issues with the ice maker on your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: WoodyLG
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bad compressor again lost all the food in the freezer for the 2nd time thank you LG.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Chris, Customer Service, June 10, 2019
We hate to see that you've had multiple issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Mark mdl
from Jackson, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are now using the refrigerator for about one moth and are more than happy
the capacity is great working very well
the capacity is great working very well
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Boppo
from Rochester, MN
Verified Purchase:Yes
Flexible interior arrangements. Happy with the design and function.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nettie1luv
from Martinsburg WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had my refrigerator for 4.5 years and I thought it was doomed because on my Birthday the compressor went out. The repair was done and I am back in Love again
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
A lemon and worse customer service
on July 14, 2019
Posted by: BobGPhD
My LG is only 1.5 years old. Under warrantee and the compressor went. Now almost 2 weeks after I complained to LG it is still not fixed. Lousy refrigerator and even worse customer care!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Chris, Customer Service, July 15, 2019
We hate to see that you've had cooling issues with your refrigerator and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: JackieMurphy
from Wilmington, DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this refrigerator for a few years and it's great. However, I never thought to look into the icecube dispenser but one day I did and saw mold. Was easy to clean. I'll now look up into the dispenser more often.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com