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Customer Reviews Collected from lg.com |
LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Average Customer Rating:
4.1
Rating breakdown 937 reviews
5 Stars
563
4 Stars
159
3 Stars
65
2 Stars
53
1 Star
97
81%of customers recommend this product.
(
669 out of
824)
Customer Reviews for LG - 26.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water
Posted by: ghg3333
from Easton, Pa.
Verified Purchase:Yes
Now have the refrigerator for about 10 days. Every thing is great except for a horrible taste in the water system which after several phone calls, two water filters and a visit by a mechanic still has not been resolved.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
2
Written by a customer while visiting lg.com
Posted by: Cindy524
from Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new LG! It has more room than I thought it would and the bottom freezer is very convenient. We love the crushed ice feature
Pros: Style/Design, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bob855
from Thousand Palms Calif.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had fridge 3 weeks, so far so good. The only improvement that could be made is a covered compartment on door for butter. Also ice storage needs improvement ( ice gets stuck together.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Lolo4466
from Jesup, iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had for 2 months and love everything about it!
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wolley4664
from Santa Maria Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had it a month and half. The only thing is the left door slams every time we close it.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JNich
from Rockwall, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The new LG French Door replacing a three year old Frigidaire is unbelievable. so much more usable shelf space. Great freezer compartment with the pull out ice tray. Very easy to store and find items. Black Stainless fantastic "No fingerprints showing", Very quiet. Can't believe we waited so long to replace the Frigidaire.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ann56
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge looks nice, but after 3 years, I had to replace the ice maker. This year, the condenser had to be replaced. I was without a fridge for a week.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 31, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sixyuz in River Place
from Bradenton, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] When failure first occurred, frig and freezer would not cool to the set point and unit was noisy. Eventually ice maker stopped working and freezer wouldn't get cooler than 34 deg F even though set at minus 4 deg F and frig wouldn't get cooler than 41 deg F though set at 34 deg F. Compressor replaced under warranty (parts only) and unit will still not cool to set points.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, June 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com