sony.com Customer Reviews Collected from sony.com
Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
19
4 Stars
3
3 Stars
3
2 Stars
1
1 Star
0
82%of customers recommend this product. 
(
18 out of 22
)
Customer Reviews for Sony - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV
Customer Rating
2 out of 5
2
Tv is already broken
on July 10, 2019
Posted by: mblank75
Gender:Male
Verified Purchase:Yes
I Bought this tv 3 and a half months ago and it is already broken.
Response from sony.comBy Sony North America Customer Support , August 1, 2019
Hi, mblank75!

We are sorry to hear what happened. We would like to know more from you and help you out. Please email us at socialsupport@am.sony.com with the following details:

Name:
sony.com Username:
Model Number:
Issue:
Telephone Number:
Best Time to Call:


Erin
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Beautiful picture.
on July 28, 2019
Posted by: Roger4222
Verified Purchase:Yes
Set has a beautiful picture. Very easy to set up. Ability to download aps from the app store makes it even better. Bluetooth transmitting to wireless headset is a really great feature. Love it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
good pic
on November 13, 2019
Posted by: gmoney38
Gender:Male
Verified Purchase:Yes
Really great television. Good picture. Sound not so good, but the all the larger tvs need sound bars.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Beautiful Picture
on November 17, 2019
Posted by: Taino1
Gender:Female
Verified Purchase:Yes
I have the 65 inch, great size and the thickness of the unit is great as well I love the features, apps, WIFI etc.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 21, 2019
Hello, Taino1! Thanks for the cool feedback! We are more than happy to hear that you're having an enjoyable experience with our product. Thank you so much for choosing Sony! - Romeo
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
I love the features
on December 17, 2019
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bough my tv a month ago and i love it, 4k movies sre awesome, i wish the xfinity Regular channels were more quality.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great Picture, Easy to use
on December 31, 2019
Posted by: Ted L
Gender:Male
Verified Purchase:Yes
Bot an LG 70" TV, picture was awful, sent it back and ordered this TV, super pic and fairly easy to understand. No problems yet.
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, January 3, 2020
Hi, Ted Lewis6002764716!

Good to know that you are happy with your purchase. Thank you for choosing SONY!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
good picture and color is very true
on January 23, 2020
Posted by: lokl8
Gender:Male
Verified Purchase:Yes
this TV has a android OS and has a lot of features, but when streaming it sometimes stutters or hangs up and has to be reset before the show can continue, only has hdmi and usb inputs and only optical sound out no analog sound out
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, January 24, 2020
Hello, lokl8!

Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Zac
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Apps hang in between
on February 15, 2020
Posted by: ravikiran3101
Gender:Male
Verified Purchase:Yes
I have waited almost 6months to buy this TV.....Im still happy about it but its irritating that sometimes the apps hang suddenly and i have to restart the apps for the apps....this happens with my netflix and youtube
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, February 16, 2020
Hi, ravikiran3101690gkete0fqudmk7ukse0c0sj!

We're sorry to hear that the applications are freezing intermittently. In this case, please follow the troubleshooting steps from the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs/xbr-65x950b/articles/00197904

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Sony Store Username:
Model Number:
Issue:
Telephone Number:
Written by a customer while visiting sony.com
Showing 17-24 of 26 results 
<< 1 2 3 4 >>