 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher
Average Customer Rating:
3.8
Rating breakdown 68 reviews
5 Stars
38
4 Stars
10
3 Stars
2
2 Stars
7
1 Star
11
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher
Customer Rating
2
dosent work very good
on February 28, 2016
Posted by: lonestar1962
from Mesa, AZ, USA
Expertise:Intermediate
had to have service tech out 2 time in first 2 weeks
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Rainly, Samsung Care, July 25, 2022
Hi lonestar1962,
I understand your frustration about the experience you have with the Samsung dishwasher. We apologize for the inconvenience of having a service technician twice for your 2 weeks old dishwasher.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung range.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144731399
Thank you for choosing Samsung, and have a great day!
^Rainly
I understand your frustration about the experience you have with the Samsung dishwasher. We apologize for the inconvenience of having a service technician twice for your 2 weeks old dishwasher.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung range.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144731399
Thank you for choosing Samsung, and have a great day!
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
4
soap dispenser
on March 3, 2016
Posted by: new2me4
This washer is very quiet, but I am already having trouble with the soap not dispensing and it is only 2 weeks old. This site gave information on not blocking the dispenser with pots.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is really quiet
on March 6, 2016
Posted by: upgrade2016
I love this Dishwasher.. It is really quiet, and added a nice style to my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good basic dishwasher
on April 12, 2016
Posted by: yensidnal
from SF, CA
We purchased the black model and so far it has performed quite well. We like the quietness during the wash and rinse cycles. The buttons on the front panel are easy to read. The one thing that is not very well defined is that the quick cycle is not very "quick" compared to the normal cycle, so it may depend on how many dishes you have to wash. We found it takes about the same amount of time (90 min or so) for both normal and quick cycles. We use the sanitize button to help with drying the dishes, since it does not have an extra heat/dry cycle. But for the price we paid, we are satisfied with the dishwasher.
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Attractive
on April 20, 2016
Posted by: SNTP
from Houston Texas
Expertise:Beginner
I couldn't ask anything better than this works great looks beautiful in my kitchen well worth the money I recommend it
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet
on April 22, 2016
Posted by: Stabler
from Leander, TX
So happy with this dishwasher it is so quiet could not tell it was running through the cycles. Love the look of the this unit the style fits with our kitchen perfectly.
Pros: nice style, very quiet
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Does not last long
on June 22, 2016
Posted by: BridgevilleBob
from Bridgeville, DE 19933, USA
Expertise:Intermediate
Dishwasher failed almost exactly when the warranty expired.
Pros: very quiet now
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Trisha, Samsung Care, June 1, 2022
Hi BridgevilleBob,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not working properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher does not start or fill water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144556782
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the Samsung dishwasher not working properly. We will surely notate this feedback for better products in the future.
For future reference, I highly recommend clicking these links for a basic troubleshooting guide:
https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/
The dishwasher does not start or fill water:
https://www.samsung.com/us/support/troubleshooting/TSG01000965/
How to reset your Samsung dishwasher:
https://www.samsung.com/us/support/answer/ANS00087943/
The dishwasher doesn't turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001914/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144556782
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy
on July 20, 2016
Posted by: Tootles04
from Wellborn, FL, USA
Expertise:Intermediate
Very pleased with dishwasher. Very easy to work, and it cleans dishes, pans, silverware very well.
Pros: Bright display, Durable, easy to use, looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US