 |
Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher
Average Customer Rating:
3.8
Rating breakdown 68 reviews
5 Stars
38
4 Stars
10
3 Stars
2
2 Stars
7
1 Star
11
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher
Customer Rating
5
What wwe wanted
on July 21, 2016
Posted by: SpocksSon
Expertise:Intermediate
Great feature/price benefit. Run s so quiet . And the tones at the end of cycle, love it!.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Does not dry the dishes
on July 26, 2016
Posted by: DMLove
from League City, TX, USA
Expertise:Intermediate
This dishwasher washes the dishes beautifully, but it does not dry them properly. Can't feel any heat, and you end up with wet dishes at the end of the cycle. I cannot recommend this product.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello DMLove,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. We are glad to know that your dishwasher washes the dishes beautifully, however, the dishes never get dry after the cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379899.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. We are glad to know that your dishwasher washes the dishes beautifully, however, the dishes never get dry after the cycle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379899.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
First new Dishwasher in a long time
on September 22, 2016
Posted by: Tres
Expertise:Intermediate
We finally got a new dishwasher. It runs quiet and cleans pretty well. The buttons and instructions are easy to use. It does hold more dishes than our previous 15yr old dishwasher, but it doesn't seem to dry as well as the old one. But over all we are very pleased with this dishwasher.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Quiet as promoted
on October 31, 2016
Posted by: ScreamingAbe
from Fort Myers, FL, USA
Expertise:Intermediate
Am very pleased with the dishwasher's quiet operation. I am accustomed to additional options like turning off the drying cycle to conserve energy. Manual says the drying cycle runs 30 minutes longer if no rinse aid is used.
Pros: Durable, quiet
Cons: no energy conservation setting
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ok
on January 1, 2017
Posted by: Witham4
from New Hampshire
Expertise:Beginner
It doesn't dry very well. My dishes are still damp when I open the door when it's done. Who's it had more features on it. But it gets the job done.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy Noraina, Samsung Care, April 7, 2022
Hello Witham4,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry dishes very well. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379113.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as it doesn't dry dishes very well. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, link, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144379113.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
4
Noisy pump
on January 2, 2017
Posted by: Mikeh7172
from Minnesota, USA
We didn't have this product installed more than 6 months when the pump got loud. It's only on start up and final rinse and may just need a good cleaning.
Pros: Realistic color
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
HAS NEVER WORKED PROPERLY
on August 12, 2017
Posted by: washmyowndishes
from Knoxville, TN, USA
Expertise:Expert
I had a 10-yr-old dishwasher that out performs this one. Husband wanted it during a remodel to have matching SS appliances. I have to wash the dishes before AND after I run them. What's the point? Missing my old one..
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Trisha, Samsung Care, April 6, 2022
Hi washmyowndishes,
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher for spending more time washing before and after the cycle. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144375123
Thank you for choosing Samsung. Have a great day.
-Trisha-
We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. We apologize for the inconvenience of the dishwasher for spending more time washing before and after the cycle. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to use dishwasher detergent:
https://www.samsung.com/us/support/answer/ANS00066253/
Dishes aren't clean after a dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
The best way to load the dishwasher:
https://www.samsung.com/us/support/answer/ANS00062443/
You may check this link for future reference to reduce unnecessary repairs over the dishwasher's lifetime.
https://www.samsung.com/us/support/answer/ANS00076793/
Dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80J3020UB/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144375123
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible dishwasher!
on September 1, 2018
Posted by: Unhappy with Samsung
from California
Expertise:Intermediate
I’ve had this about a year and a half. The wash cycle didn’t finish but the motor keeps spinning without washing. After about 30 minutes I had to unplug it from the outlet so it wouldn’t over heat and catch fire. I will never buy another Samsung appliance ever again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US