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Customer Reviews Collected from Samsung US |
Samsung - 24" Tall Tub Built-In Dishwasher
Average Customer Rating:
3.8
Rating breakdown 68 reviews
5 Stars
38
4 Stars
10
3 Stars
2
2 Stars
7
1 Star
11
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for Samsung - 24" Tall Tub Built-In Dishwasher
Customer Rating
1
The Worst Dishwasher Ever STAT AWAY!!!
on September 27, 2018
Posted by: Luke360
from Los Angeles, CA
Expertise:Intermediate
Where to start:
1. It doesn’t clean our dishes at all
2. I always have to hand wash all of our dishes after they’ve run through the dishwasher
3. The smell that comes from the dishwasher is like an open sewer and your dishes are covered in this horrible, putrified, stinky water
4. It simply doesn’t work at all.
5. I’ve run multiple cycles with different detergents on the same dishes over and over again and they never got clean NEVER!!!
6. PLEASE STAY AWAY FROM THIS DISHWASHER - AVOID AT ALL COST.
7. Do you like your sanity? Don’t buy this.
8. It’s currently stuck running right now and we can’t turn it off as it pours water all over our floors. Cut the power, waited. With the door open dishwasher still turns back on.
THIS IS A MAJOR SAFETY HAZARD.
PLEASE SAMSUNG HELP US OUT HERE.
1. It doesn’t clean our dishes at all
2. I always have to hand wash all of our dishes after they’ve run through the dishwasher
3. The smell that comes from the dishwasher is like an open sewer and your dishes are covered in this horrible, putrified, stinky water
4. It simply doesn’t work at all.
5. I’ve run multiple cycles with different detergents on the same dishes over and over again and they never got clean NEVER!!!
6. PLEASE STAY AWAY FROM THIS DISHWASHER - AVOID AT ALL COST.
7. Do you like your sanity? Don’t buy this.
8. It’s currently stuck running right now and we can’t turn it off as it pours water all over our floors. Cut the power, waited. With the door open dishwasher still turns back on.
THIS IS A MAJOR SAFETY HAZARD.
PLEASE SAMSUNG HELP US OUT HERE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Detergent dispenser door rarely works
on October 31, 2018
Posted by: Wayne4444
from Gainesville, MO
Expertise:Beginner
Dispenser door will not open during the cycles. No other issues
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
3
Response from Samsung USBy Camille , Samsung Care, April 15, 2022
Hi Wayne4444.
Thank you for reaching out regarding your Front Control Dishwasher with Stainless Steel Interior detergent dispenser door that rarely works. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing you with this link to guide you on the issue.
Detergent does not dispense or dissolve in Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144408239
^Camille
Thank you for reaching out regarding your Front Control Dishwasher with Stainless Steel Interior detergent dispenser door that rarely works. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing you with this link to guide you on the issue.
Detergent does not dispense or dissolve in Samsung dishwasher.
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144408239
^Camille
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on November 1, 2018
Posted by: Joy M
from Philadelphia,PA
Expertise:Beginner
I brought product to remodel kitchen, it looks great I have not used yet.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible at drying
on December 29, 2019
Posted by: Spute4986
from Florida
leaves the dishes almost dripping wet. i have to leave the door open or dry by hand. we have a 2yr old so guess what we do for safety reasons. the design should have been tested better. a let down
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, December 30, 2019
I realize your experience has been less than ideal, and I would like to change that. I want to help by providing you this link to an article with information that addresses your concerns:
• Dishes Are Not Dry: http://bit.ly/2DXYl9Q
Thank you for being a part of the Samsung family! ^Cat
• Dishes Are Not Dry: http://bit.ly/2DXYl9Q
Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting Samsung US