otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - iPad 4/iPad 3/iPad 2 Defender Series Case - Black
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,451 reviews
5 Stars
1,095
4 Stars
217
3 Stars
64
2 Stars
27
1 Star
48
93%of customers recommend this product. 
(
1,332 out of 1,425
)
Customer Reviews for OtterBox - iPad 4/iPad 3/iPad 2 Defender Series Case - Black
Customer Rating
5 out of 5
5
good purchase
on February 22, 2021
Posted by: none
Verified Purchase:Yes
very good customer service-would purchase again in future if needed
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Rugged & Durable
on February 25, 2021
Posted by: LinnyLou
Verified Purchase:Yes
I have 12 Foremen that have iPads on a construction site. Otterbox is the best protection that I have found.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love it
on February 27, 2021
Posted by: Bodine
Verified Purchase:Yes
Broke corner of case but it’s a great product, gets abused regularly but phone stays safe
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Wrong size wrong product
on March 5, 2021
Posted by: LuiA
Verified Purchase:Yes
Could not use it , sku not available wish more detail about item
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 8, 2021
Hi there!

We're sorry to hear about your frustration with your Defender Series holster. Keep in mind, this belt clip is designed to be used alongside the full Defender Series case, and will not be compatible with the device alone or other cases. If you are using that Defender Series, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Holster
on March 13, 2021
Posted by: BFH57
Verified Purchase:Yes
Liked all the features, rigid, clip, stand on edge and fit nicely over defender case. Simply snapped off the side fastener after 3rd day of use. Wouldn’t deter me from purchasing again but will use extreme caution with holstering the phone
Response from otterbox.comBy OtterBox, Customer Service Team, March 15, 2021
Hi there,

We're so sorry this holster broke after only 3 days. We assure you this is anything but normal. If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement case here: bit.ly/warrantyotter

If you're having trouble with that form, please feel free to give us a call at (855) 688-7269 and we'd be happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect!
on March 22, 2021
Posted by: Cathy
Verified Purchase:Yes
This is just what we wanted. It is easy to hold, screes is clear and there is a bit of water protection. I haven’t tested it in the water, we use it on our boat so wanted some protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Durable and effecy
on March 22, 2021
Posted by: Hoggy
Verified Purchase:Yes
I have had more than one Otterbox on different phones. It works no matter what I put it on
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very stable & rugged product... perfect...
on March 28, 2021
Posted by: None
Verified Purchase:Yes
Has three(3) Rey ergonomically positions... I can use it anywhere...!,
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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