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Customer Reviews Collected from otterbox.com |
OtterBox - iPad 4/iPad 3/iPad 2 Defender Series Case - Black
Average Customer Rating:
4.6
Rating breakdown 1,451 reviews
5 Stars
1,095
4 Stars
217
3 Stars
64
2 Stars
27
1 Star
48
93%of customers recommend this product.
(
1,332 out of
1,425)
Customer Reviews for OtterBox - iPad 4/iPad 3/iPad 2 Defender Series Case - Black
Posted by: Harry
Verified Purchase:Yes
This is by far the Greatest holster on the market!!! Light weight, Strong, and Good looking.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tim1
Verified Purchase:Yes
I bought this, I like carry on my belt, but unfortunately I bought the wrong one
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Could be better
on April 11, 2021
Posted by: Answer man
Protection-wise it’s fine. It’s just the angle is set so if you’re in bed or on the couch it won’t stay up, keeps falling forward. I don’t know why other reviewers have all neglected to inform potential buyers of this flaw.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 13, 2021
Hi there!
We're sorry to hear about your disappointment with your Defender Series case! We greatly appreciate your feedback about the viewing angle of the shield stand, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series case! We greatly appreciate your feedback about the viewing angle of the shield stand, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rich
Verified Purchase:Yes
I am glad that I can mail order the holster directly ! Before I always ended up buying a new complete set. Even when I would get Otterbox to replace the holster, you made difficult. Your actual phone case is top notch. I wouldn’t give you a “C” on your holder ! It breaks way too easily. You needed to fire your holster design team and find a new team !
Respectfully
Richard Graham
Richard Graham
Response from otterbox.comBy OtterBox , Customer Service Team , April 21, 2021
Hi, Rich!
We're sorry to hear that you've had so much trouble with your OtterBox holsters! We appreciate your feedback, and we'll be sure to get your thoughts passed along to our design team. Keep in mind, we have a great warranty, so if something happens to your current belt clip, we'd be more than happy to get it replaced. Simply call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear that you've had so much trouble with your OtterBox holsters! We appreciate your feedback, and we'll be sure to get your thoughts passed along to our design team. Keep in mind, we have a great warranty, so if something happens to your current belt clip, we'd be more than happy to get it replaced. Simply call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ffff
Verified Purchase:Yes
I was over charged for belt clip that keeps breaking!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, April 26, 2021
Hi there!
We're sorry to hear that you were having troubles with the holster on your Defender Series case! That's certainly unusual, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so if you do run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269.
Best,
OtterBox Customer Service Team
We're sorry to hear that you were having troubles with the holster on your Defender Series case! That's certainly unusual, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so if you do run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BigBob
Verified Purchase:Yes
When I purchased my iPhone 11 I instantly purchased an Otter Box to protect it. I had an OtterBox on my first iPhone and I knew from my experience that I would not be let down. Thank God that they make the OtterBox it is saved from having to replace my phone time and time again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
I enjoy using the belt holster clip for my Iphone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LFsr
Verified Purchase:Yes
Phone kept falling off, took it off after a few days
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 20, 2021
Hi there!
We're sorry to hear about your disappointment with your Defender Series holster! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get your holster replaced!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Defender Series holster! It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get your holster replaced!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com