Samsung US Customer Reviews Collected from Samsung US
Samsung - Fast Charge 9W Qi Certified Wireless Charging Pad for Android - Black Sapphire
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 405 reviews
5 Stars
277
4 Stars
49
3 Stars
15
2 Stars
17
1 Star
47
81%of customers recommend this product. 
(
320 out of 395
)
Customer Reviews for Samsung - Fast Charge 9W Qi Certified Wireless Charging Pad for Android - Black Sapphire
Customer Rating
5 out of 5
5
Samsung wireless charger
on July 7, 2016
Posted by: Woodjockey
from WI
Expertise:Intermediate
Samsung product are beautifully crafted and designed, particular product performs well!! It's well designed and looks really nice, not to mention its nice to not have to plug and unplug a device all the time. GREAT JOB SAMSUNG!!!!!
Pros: Inexpensive, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Stand only works for a little while
on March 8, 2017
Posted by: Brenda30809
from Evans, GA, USA
I have had 4 rapid chargers with stand in the past year. They work great for a little while, then "PAUSE" every time I place my phone on it. The last one I received, PAUSED the very 1st time I put my phone on it and never worked! It works fine if I don't use the base and just use the cord. But that defeats the purpose of buying the stand. Is anyone else having this same issue? If so, is there any way to fix it?????
Cons: Did not meet expectations, Poor quality, keeps pausing during charge when i use the stand
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible
on October 4, 2016
Posted by: Alissab
from Grand rapids Mi
So I just bought an samsung galaxy s7 literally 2 weeks ago and also bought a Samsung fast charging wireless stand to go with it thinking it would be a great buy. Yeah I was so wrong my phone gets very hot when on the stand also it took almost 2 hours to get to 73 percent. don't not get this product if your looking for a fast charge. My wall charger charges my phone way faster and didn't cost me anything. Pretty bummed that this was a total fail.
Pros: love the look
Cons: Poor quality, very slow
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most Exellant
on March 25, 2017
Posted by: BeePaw
from Standish Maine
Expertise:Intermediate
I would recommend this to everyone. No longer a need too connected and handle unruly chords. No longer having to figure which way the plug goes into your phone. Whether you get the upright charger or the one that lays flat all you do is put your phone on it and it automatically starts charging. Simply Amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a most buy for Samsung owners
on February 13, 2017
Posted by: Tazz1
from Florida
Expertise:Expert
I purchased this wireless charging stand and love it its much better than the frist one I had overall its great
Pros: Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No fast charging for S6 Active
on July 31, 2017
Posted by: Pecca
from Charlotte
Expertise:Expert
I tried it with Samsung S6 Active and it doesn't fast charge it.
There is only normal charging. I used also original Samsung fast charger (EP-TA20JWE) connected to it.
Model: EP-NG930
S/N: RF7H24VH4LACIS
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent fast charge wireless stand
on April 16, 2019
Posted by: sachin7
from Texas
Expertise:Expert
This is my first fast charge wireless charging pad and I have been enjoying this as it makes it easier to charge your galaxy device in any orientation and you don't have to lay your device flat as its angle is ideal to charge the device as well as watch your favorite content on phone at the same time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Maybe an issue?
on March 11, 2016
Posted by: CSinTX
from Fort Worth, TX, USA
Expertise:Intermediate
I purchased this pad for my new Note5, after discovering there was no external battery for it. The FIRST pad worked flawlessly for a couple of weeks, then would stop charging after 10 seconds. I returned the pad to the vendor for a replacement; however, the replacement pad also immediately began doing the same thing - the phone will recognize the pad, the pad LED turns solid blue, the phone say it's charging wirelessly, the phone say it's rapid charging, then after 10 seconds, the pad LED turns to flashing blue and the phone either stops charging altogether or goes into a cycle of off/on and the phone does the constant "beep" to alert the status, but does not charge (and, in fact, loses charge quickly in that cycle). A search of the web reveals some complaints about this issue with some workarounds (turning on Daydream mode, higher powered-cable, etc., but none worked for me. Samsung suggested returning both pads. I'll not be purchasing another Samsung QI charging pad, though.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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