Samsung US Customer Reviews Collected from Samsung US
Samsung - 60" Class (60" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 66 reviews
5 Stars
52
4 Stars
9
3 Stars
2
2 Stars
3
1 Star
0
94%of customers recommend this product. 
(
58 out of 62
)
Customer Reviews for Samsung - 60" Class (60" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Very Happy
on February 18, 2016
Posted by: Anonymous
from Marietta, GA
We were looking to upgrade our old TVs with smart TVs. We love it. Couldn't be happier with all of the cool functions. The screen mirroring feature with my Galaxy is a major plus. It took seconds to show the family videos of my son's latest ski trip.
Pros: Realistic color, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Picture
on March 20, 2016
Posted by: LK123
from Upstate New York
Expertise:Intermediate
Torn between 55" or 60", went with 60" and I'm very pleased.
While still learning all the features I'm quite impressed with what I've been able to
do already.
Picture quality is perfect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy set up.
on April 12, 2016
Posted by: Anonymous
from Michigan
This is our first smart TV, was easy to set up. Picture is great.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: don't think it is bluetooth capable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it
on May 5, 2016
Posted by: TaDMV2808
from NYC
Beautiful picture. The only thing missing is the voice control....you have to buy that separate.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product GREAT for sports!
on May 23, 2016
Posted by: 0040
from NH
Expertise:Beginner
Setup in large family room no problems seeing the picture. Outstanding for sports!!
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
HBO Doesn't work with this model TV.
on August 31, 2016
Posted by: GratitudeMakesAPersonRich
Expertise:Expert
HBO NOW does not work on the Samsung model un60ju6500fxza Smart TV. Apparently the HBO NOW app is not supported for this model?! When I got the TV about a week ago HBO NOW worked just fine. Then it disappeared yesterday. I searched high and low for it in the App Store, but it's as if it doesn't exist for this model. So, I went to use the web browser, figured this would solve the issue. I logged into HBO NOW just fine, then when I go to play something it says "HBONOW requires Flash Player version 17 or higher. Download Flash Player - playbackTechError". So, I go to download the adobe flash player and nothing happens?! I googled both of these issues and they both seem to be a huge complaints from owners of this model Samsung TV. The most baffling part is HBO NOW worked just fine for the 1st week I had it?!?! I figured maybe a software update caused this? I reset the SmartHub hoping it would solve it but it didn't. If you value HBO NOW do NOT buy this particular model!
Cons: no support for hbo now
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Died in less than a year
on November 26, 2016
Posted by: SMBFL
from FL
Expertise:Expert
Bought 2 of these same televisions. Within 8 months of use, one of them died. Pop-no picture no sound. Called Samsung support. After 3 days of the same repeated questions for trouble shooting they finally sent someone out. It's now working, hopefully, this fix will last longer than 8 months.
Pros: Bright display, Realistic color
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on October 21, 2015
Posted by: brentom
from South Carolina, USA
When they said Smart TV, they meant every word of it. This television knows more than I do and is already set up for next years K4 features that are not even here yet. Amazing technology !!!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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