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Customer Reviews Collected from jbl.com |
JBL - 3.2 W Speaker System - Wireless Speaker(s) - Portable - Pack of 1 - Gray
Average Customer Rating:
4
Rating breakdown 82 reviews
5 Stars
45
4 Stars
16
3 Stars
7
2 Stars
3
1 Star
11
79%of customers recommend this product.
(
57 out of
72)
Customer Reviews for JBL - 3.2 W Speaker System - Wireless Speaker(s) - Portable - Pack of 1 - Gray
Customer Rating
4
Great little speaker!
on January 27, 2016
Posted by: johnnyboy
from Massachusetts, United States
Honestly this speaker is amazing for its size, sounds too good to be true. Perfect speaker for a bedroom. The fact that you can also connect two jbl clips together is even better. Very satisfied overall. Sounds better than my macbook pro speakers (mid 2012) Battery life is also pretty good (max volume: 2.5 hours avg) Clarity is definitely there. Best quality speaker you can find for its size. Trust JBL! Rate: 4.4/5
Written by a customer while visiting jbl.com
Customer Rating
3
Innovative but lacking
on February 7, 2016
Posted by: CJ the guy
from Clifton NJ
I used it primarily on my bicycle and This is my third one after i warrentied the first two. It's a great product, fun to have, and the sound quality is great. But the first one i had would not stay connected bluetooth which i tried with several phones. Then the second one had a stronger connection most of the time but the speaker blew out after a few months. So now on to the third: it's working fine after a couple of months but the biggest piece of advice i can give you is DO NOT PLAY THIS THING LOUD IF YOU PLAN ON HAVING IT LAST ANYWHERE NEAR 5 HOURS. I turn mine up all the way then two clicks down and on my phone i'm three notched away from max volume. That's the loudest it will allow me to go if i want to bluetooth connection to last and for this thing to hold battery life. Auxiliry is obviously a more secure connection but the battery still dies very fast on max volume so be careful of that.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
horrible
on May 2, 2016
Posted by: bob m
bought two of these. One for me ,one as gift. Niether one works now. Wow worst purchase in a long time.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , May 6, 2016
Sorry for what happened. If you reside in the US, please submit a case at http://www.jbl.com/contactus and our Customer Service will happily assist you. If you reside in a different country, please contact your local support.
Written by a customer while visiting jbl.com
Customer Rating
4
Clip no good!
on June 16, 2016
Posted by: romiejunior
from Reidsville, GA, United States
A friend gave me this speaker for a early birthday gift(56 going on 57). Sounds great and all that, but after clipping to a plastic coat hanger and trying to remove on 2nd day the clip broke. Received 6/14, used briefly 6/15, and broke on the morning of 6/16.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Dies SUPER fast
on July 8, 2016
Posted by: Ageeee
from California, United States
As other people have been saying, I literally got this speaker in May, 2016 and it is July, 2016 and it dies after like 30 minutes of use. It is so annoying.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , July 11, 2016
The CLIP has power saving features. If the speaker does not detect an audio signal it will turn off. So, if you have the volume on the CLIP cranked up, and the volume on your source device set really low, it is very possible that the CLIP is not seeing enough of an audio signal to know to stay on. Please try turning the volume on the CLIP down a bit, and then crank up the volume on your source device to get to the level you desire. This will send a signal to the CLIP and it should stay on without any issues.
If this doesn't help, please submit a case at www.jbl.com/contactus and the Customer Service team will be more than happy to further assist you.
If this doesn't help, please submit a case at www.jbl.com/contactus and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
3
Keeps shutting off
on September 22, 2016
Posted by: Glowingandy
from Los Angeles, CA, United States
JBL has superior audio quality and this little clip is no exception. My only issue with it is it keeps shutting off while playing via bluetooth. Even if the battery is fully charged it just shuts off randomly several times during listening. I feel like I have a defective one. Any help would be appreciated. Otherwise it gets a 5 star.
Response from jbl.comBy Joe G at Customer Service, Customer Support , September 23, 2016
The CLIP has power saving features. It is auto sensing and will turn off if no audio signal is detected for approximately 10 minutes. So, if you have the volume on the CLIP cranked up, and the volume on your source device set really low, it is very possible that the CLIP is not seeing enough of an audio signal to know to stay on. Please try turning the volume on the CLIP down a bit, and then crank up the volume on your source device to get to the level you desire. This will send a signal to the CLIP and it should stay on without any issues.
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound for few minutes.
on July 30, 2018
Posted by: Alikmust
from Pardubice, CZ
Unfortunately, the battery doesn't hold much. On Bluetooth on full loudness about 15 minutes, or on lower power a bit longer, and then on a wire for some other 10-15 minutes, but always turns off when on full loudness.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, July 31, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
2
Battery Must have malfunctions
on May 2, 2020
Posted by: Rider97
I bought this speaker a few years back. Occasionally I pull it out and use it, lately it will not hold a charge. I can only use it if it's plugged into an outlet otherwise it continuously turns itself off. Won't be buying one of these again. I will say for the first year or two it did ok. Another issue is the charging cable it comes with is maybe a foot, probably less. Does not make it easy to charge from every outlet.
No, I would not recommend this to a friend.
Response from jbl.comBy Homer, Customer Service, May 4, 2020
We hear you. We're always looking for ways to improve and thanks for the feedback. We'll make sure to pass this along to our development team.
Written by a customer while visiting jbl.com