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Customer Reviews Collected from jbl.com |
JBL - Flip 2 Portable Bluetooth Speaker - Black
Average Customer Rating:
3.6
Rating breakdown 403 reviews
5 Stars
191
4 Stars
56
3 Stars
30
2 Stars
44
1 Star
82
69%of customers recommend this product.
(
250 out of
362)
Customer Reviews for JBL - Flip 2 Portable Bluetooth Speaker - Black
Customer Rating
1
Should be better...
on November 21, 2015
Posted by: mikem6101
from Central Florida
I recently purchased this item in hopes to have portable music while working outdoors or in my garage and this item is a total fail. The sound quality is about a 4 out of 5 at this price point, but that is the only good thing the JBL flip 2 has going for it. My biggest complaint is the battery life, I would give negative stars for that if I could. Considering the size you would expect the flip 2 to have a decent battery and live up to the estimated 5 hour battery life....Not even close!!! I have yet to get more than an hour and a half of battery life on this device which totally negates the entire reason I made the purchase to begin with. If it only took 10 minutes to charge then the short battery life wouldn't be a big deal but it takes every bit of the 3 hours to charge. Save your money and buy something that will last and has a longer play time.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, December 28, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
4
Great speaker. 2 things I do not like about it.
on November 29, 2015
Posted by: BJD1941
from Blooming Prairie, MN 55917, United States
This speaker sounds great and really cranks out. 2 gripes though:
1. The loud beep noise when you first turn it on. I like to use this speaker on an electronic game caller when I'm hunting.
2. The auto power off! What's up with that? I want it on from the moment I power it up until the battery is dead. Don't need to hear that loud, annoying BEEP again powering it back on.
1. The loud beep noise when you first turn it on. I like to use this speaker on an electronic game caller when I'm hunting.
2. The auto power off! What's up with that? I want it on from the moment I power it up until the battery is dead. Don't need to hear that loud, annoying BEEP again powering it back on.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Doesnt charge
on December 4, 2015
Posted by: Gigglypuff
from Oregon, United States
Takes forever to fully charge, then when i unplug it, it dies right away.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, December 29, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
3
Not Charging
on December 8, 2015
Posted by: Sunni
from Los Angeles, CA, United States
My JBL Flip 2 WAS my favorite speaker. It had amazing sound clarity and quality for its size, could play for hours, and is aesthetically great. However, after about a month of use it encountered charger issues. I tried several different chargers, most of which prompted a red light followed by speaker shut off. Others looked as if they were charging but only lit the bottom LED. I thought this was better than nothing. Unfortunately, it only kept the speaker on for about 30 seconds. For such a great speaker, it is disappointing to have only been able to use it for a month or so. As it was a gift I do not hold a warranty. As I have searched for solutions online, I have found this seems to be a pretty common glitch with this particular model. At least I enjoyed the gift while it lasted.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, December 29, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
2
Great Sound but...
on December 10, 2015
Posted by: camm
from New York, NY, United States
My uncle bought this for me under a year ago, & now it won't charge anymore :/ really upsetting, I used it almost everyday
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, December 29, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
2
I loved it at first. 3 months later...
on December 14, 2015
Posted by: kgkg
from California, United States
Sounds great, loved it until it stopped holding it's battery life. I would charge it till it was 100% and then it would only last 30 min max. Disappointed for how much I paid. Only reason I would recommend to others is I am assuming mine is a defect.
I would recommend this to a friend!
Response from jbl.comBy The JBL Team, Customer Service, December 29, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
1
my speaker JBL flip 2 doesnot charge anymore
on December 14, 2015
Posted by: tute
from Loja, Ecuador
I bought it in march and it just function just for two months
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, December 29, 2015
Thank you for the feedback. We greatly appreciate it. This product carries a 1 year manufacturers warranty. Please contact our technical support center at 1-800-336-4525 to troubleshoot or request an RA (Return Authorization) under warranty replacement be submitted. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty good for the most part
on December 15, 2015
Posted by: Krys
from Houston, TX, United States
I got this as a preset for Christmas last year and everything was fine and dandy until about 4 months into having it the charger only worked if I put it a certain way. Now about a year later since I've had the speaker the cable doesn't work at all. So now I use a charger for a phone & when I use the one for the phone it doesn't hold change.
I would recommend this to a friend!
Written by a customer while visiting jbl.com