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Customer Reviews Collected from jbl.com |
JBL - Flip 2 Portable Bluetooth Speaker - Black
Average Customer Rating:
3.6
Rating breakdown 403 reviews
5 Stars
191
4 Stars
56
3 Stars
30
2 Stars
44
1 Star
82
69%of customers recommend this product.
(
250 out of
362)
Customer Reviews for JBL - Flip 2 Portable Bluetooth Speaker - Black
Customer Rating
2
Won't charge
on March 19, 2016
Posted by: tank1105
from Naples, FL, United States
I got this as a gift less than a year ago. Now, it won't charge any more. Due to us not having a receipt, we are out of luck with the warranty, and are stuck with the defective model. Deeply disappointed!
Response from jbl.comBy The JBL Team, Customer Service, March 22, 2016
Hello and thank you for taking the time to submit this review. We appreciate all customer feedback and apologize for any inconvenience. Please visit www.jbl.com and click Support and then Warranties to submit a case.
Written by a customer while visiting jbl.com
Customer Rating
2
Not charging
on March 21, 2016
Posted by: Mike1058
from Belleville, IL, United States
Great sound but speaker stopped charging for me as well.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, March 24, 2016
Thank you for taking the time to submit this review. We appreciate all the feedback. Please attempt to charge the unit using another cable at an alternate power source. If this does not resolve your issue please perform a reset and/or contact our support center by visiting www.jbl.com and click Support then Warranties to submit a case.
Reset:
In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.
Reset:
In power ON mode press and hold the "Volume +" and "Phone" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound for small device.
on March 22, 2016
Posted by: Danieldson
from Aguascalientes, México
It sounds great, loud and clear, also is very portable. my only complaint is that you cannot listen it while charging. So if the battery dies you´ll have to wait until gets charged.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Battery
on March 27, 2016
Posted by: Leo29
from Santa Barbara, CA, United States
I bought this a while back and it has charging problems, I'll charge it fully then 10 minutes into me having music playing it turns off. I was bummed after this started happening :/
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, April 4, 2016
Thank you for taking the time and submitting this review. We appreciate your feedback. This product carries a one year manufacturers warranty. Please visit www.jbl.com and click Support then Warranties to submit a case. We apologize for the inconvenience.
Written by a customer while visiting jbl.com
Customer Rating
1
Will not charge!
on April 3, 2016
Posted by: Bryanthomas
Received this for Christmas and now it won't charge.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, April 11, 2016
Thank you for taking the time and submitting this review. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com, go to Support and then Warranties to submit a case.
Written by a customer while visiting jbl.com
Customer Rating
2
Won't charge
on April 6, 2016
Posted by: NickiP
from Tennessee, United States
We bought this for my son for Christmas and he never even really got to use it. My husband and I have used it about 10 times now the battery won't charge at all. I have a smaller Jbl speaker and had no issues.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, April 18, 2016
Thank you for taking the time to submit this review. We appreciate the feedback. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com and click Support and then Warranties to submit a case. We apologize for the inconvenience.
Written by a customer while visiting jbl.com
Customer Rating
1
lasted 2 hours
on April 11, 2016
Posted by: spence318
bought to replace life jacket died almost immediately
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL Team, Customer Service, April 18, 2016
Thank you for taking the time to submit this review. We appreciate the feedback. Verify the battery received a complete charge. This product carries a 1 year manufacturers warranty. Contact the dealer or retailer for return/exchange/service information. We apologize for the inconvenience.
Written by a customer while visiting jbl.com
Customer Rating
4
not charging
on April 15, 2016
Posted by: justin3735
from Greensburg, Kentucky, United States
Bought this last December and was working really good all the way up till today. The speaker wouldn't charge. Was really frustrating. And I didn't have a receipt.
I would recommend this to a friend!
Written by a customer while visiting jbl.com