jbl.com Customer Reviews Collected from jbl.com
JBL - Flip 2 Portable Bluetooth Speaker - Black
Average Customer Rating:
3.6 out of 5
3.6
Open Ratings Snapshot
Rating breakdown 403 reviews
5 Stars
191
4 Stars
56
3 Stars
30
2 Stars
44
1 Star
82
69%of customers recommend this product. 
(
250 out of 362
)
Customer Reviews for JBL - Flip 2 Portable Bluetooth Speaker - Black
Customer Rating
1 out of 5
1
Charging problems
on April 20, 2016
Posted by: Unhappy costumer
from Harleysville, PA, United States
I love the sound this speaker has and the durability of it, however, I only bought this in January and it has stopped charging! So confused for such a nice speaker.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL TeamCustomer ServiceApril 26, 2016
Thank you for taking the time to submit this review. We appreciate the feedback. This product carries a one year manufacturers warranty. Please visit www.jbl.com and click on Support and then Warranties to submit a case. We apologize for any inconvenience caused.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
on April 27, 2016
Posted by: Shelb711
from Madison, MS, United States
I absolutely LOVED my speaker until now because it no longer charges. The charger just falls out of the input when I put it in there. Sometimes it randomly will charge if I set it a certain way, but other than that it won't.
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL TeamCustomer ServiceApril 29, 2016
Thank you for taking the time and submitting this review. We appreciate the feedback. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com and click Support and then Warranties to submit a case. We do apologize for the inconvenience.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Great speaker till the charging port breaks
on May 1, 2016
Posted by: KatlinC
from Jacksonville, FL, United States
Purchased last June for my husbands birthday. At this point you can't get the cord to actually connect in the speaker which means it won't charge unless you spend 20 minutes just sitting there getting the cord to just perfectly line up waiting for the blinking light to go from red to white, and then, FREEZE cause if you move it at all, it disconnects and won't charge. Now up until I had to deal with this issue, I loved the speaker and so did my husband! But at this point it's just a bad joke. For the price, this SHOULD have lasted me at least 2 years! So very disappointed. Definitely do not recommend this one...going for a new brand this year!
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer ServiceCustomer Support May 6, 2016
Sorry to hear about what happened. Please submit a case at http://www.jbl.com/contactus and our Customer Service will happily assist you.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great sound but it won't charge
on May 7, 2016
Posted by: Danietru
from Phoenix, AZ, United States
Well after a couple months of just office use. This speaking stop charging.
Sound was great. It doesn't weight. Easy to carry on a backpack for outdoors activities
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
It's okay
on May 14, 2016
Posted by: Katy1999
from West Virginia
I had mine for about a month and then it began to malfunction
No, I would not recommend this to a friend.
Response from jbl.comBy The JBL TeamCustomer ServiceJune 7, 2016
Thank you for taking the time to submit this review. We appreciate the feedback. This product carries a 1 year manufacturers warranty. Please visit www.jbl.com and click Support then Warranties to submit a case.
Written by a customer while visiting jbl.com
Customer Rating
2 out of 5
2
Worked great, stopped charging
on May 20, 2016
Posted by: GMN21
from Allentown, PA, United States
I absolutely loved this speaker. It was great to travel with and play while tailgating. I used to recommend this to everyone who heard how great the sound quality was. Now, the speaker doesn't even connect to the charger. I can't believe how much of a let down this product was.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
No good to me
on May 23, 2016
Posted by: Daryll
Amazing sound but will not take a charge. Can only listen if it's plugged in. No good to me :(
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Good and loud speaker
on May 26, 2016
Posted by: Jasso73
from Robstown, TX, United States
I but this speaker not that long ago and when the bass hits it just turns off and doesn't turn back on and I just a new one
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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