Samsung US Customer Reviews Collected from Samsung US
Samsung - Showcase 29.5 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 39 reviews
5 Stars
28
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
3
89%of customers recommend this product. 
(
32 out of 36
)
Customer Reviews for Samsung - Showcase 29.5 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Customer Rating
5 out of 5
5
superb styling and quality
on June 30, 2014
Posted by: FDKPDX
from Portland, OR, USA
Expertise:Intermediate
This refridgerator is not only well designed but has superb quality. All aspects are great and the two items I like most is the deli drawer and the showcase door. A little expensive but worth the money.
Pros: Durable
Cons: a little expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Design flaw I think since nobody could figure out the problem after repair person came three times
on October 10, 2014
Posted by: mustangcarrie
from Sarasota, FL, USA
Expertise:Expert
The freezer drawer kept making a large snapping noise when opened and after trying to fix it on three different visits by repair personnel and being unsuccessful, the store replaced the whole refrigerator and now it is working just fine, so far
Pros: it works fine now, love the bright lightening of the interior
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Floppy door by design?
on May 15, 2015
Posted by: Heather72
We just had our new fridge delivered a few hours ago. Extremely hard to get it level. We have it about 98 percent level. The right door refuses to stay open. It slowly closes. I have read that is by design or it is because it is still not level? What do you say Samsung?? Surprised how fast it cooled down.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Ms. SamsungHQMay 19, 2015
Hi Heather72,

Thanks for the feedback and question. Samsung Refrigerators are designed to lean back slightly in order to help the doors close and stay closed to prevent cold air from escaping. This is especially helpful as more weight is added to the door.

- Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love love it! Beautiful and functional
on August 29, 2015
Posted by: Txoneal
from Las Vegas, NV, USA
Expertise:Intermediate
It's been13 years since I had a new refrigerator. This one has it all. The ldoor within the door for quick items is not glass, so I love it (do not have to keep everything tidy). It has its own drawer for cheese, lunch meats and other quick need items. I love the freezer on the bottom and the convent upper tray for easy access. And the best part - French doors and lots of room that images it easy to put large items in the refrigerator. This refrigerator completes my kitchen remodel beautifully!¡
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Too big freezer volume
on July 7, 2015
Posted by: stvark
from San Jose, CA
Expertise:Expert
Excellent design, capacity. But bottom freezer volume is too big for us since we do not buy many frozen items nor freeze our dishes. Better have more room for vegetables.
Pros: front door pocket
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
the loudest refrigerator ever
on January 12, 2015
Posted by: phancock
This refrigerator is LOUDER than my dishwasher. It is the most ANNOYING thing ever it makes you want to blow it up. Also the fourth door is a waste just leave the big draw in the refrigerator without the extra drawer. You loose useful door space. The ice maker isn't big enough to hold a days worth of ice in the summertime so you will then loose freezer space and be buying bags of ice all summer.
Cons: super loud, alot of wasted space
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Where's the place for milk?
on February 4, 2015
Posted by: Bvh341
from Florida
Expertise:Intermediate
As configured, there is no shelf or door bin that will hold a gallon of milk or tall soda bottle. When I asked about this with a live chat representative, he told me to pour milk into small containers. Shelves are not adjustable. I am very, very disappointed in this refrigerator and will attempt to return it today.
Cons: Did not meet expectations, no space for tall containers, shelves not adjustable
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Ms. SamsungHQFebruary 6, 2015
Hi Bvh341,

I'm sorry to hear you aren't happy with your Refrigerator. I'm inclined to think you have a model other than the RF30HBEDBSR Food ShowCase French Door, however, since this model has ample room in both the door bins and on the shelves for standard gallon-size milk jugs. The interior shelves are fully adjustable, and include both retractable and flip-up options for added flexibility when storing tall items.

- Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
FORGOT TO MENTION IN LAST REVIEW
on January 19, 2015
Posted by: Cpeycke
Also even with the DRY+ option, your dishes will not be dry...
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Showing 17-24 of 39 results 
<< 1 2 3 4 5 >>