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Customer Reviews Collected from jbl.com |
JBL - Flip 2 Wireless Portable Stereo Speaker - Blue
Average Customer Rating:
3.6
Rating breakdown 403 reviews
5 Stars
191
4 Stars
56
3 Stars
30
2 Stars
44
1 Star
82
69%of customers recommend this product.
(
250 out of
362)
Customer Reviews for JBL - Flip 2 Wireless Portable Stereo Speaker - Blue
Customer Rating
2
My battery life doesn't last
on November 9, 2017
Posted by: Carlo442
from California, United States
The sounds is best but battery doesnt last just my luck got a Defected speaker. Battery only last 5 min at full charge.
Response from jbl.comBy Zoe at Customer Service, Customer Support, November 13, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
Written by a customer while visiting jbl.com
Customer Rating
1
Died within a year
on December 15, 2017
Posted by: Big Max
from Lovettsville, VA, United States
Sounded nice, as long as it worked. Now it won't work, won't charge.
No, I would not recommend this to a friend.
Written by a customer while visiting jbl.com
Customer Rating
1
A Little Disappointed
on January 20, 2018
Posted by: Meredith12345
from Charlotte, NC
I loved this speaker with all of my heart but the charging port apparently has a common problem where it just stops charging forever and then you can't use your speaker anymore. Granted I have had it for about 2 years so you can decide whether thats an acceptable amount of time to keep a speaker. I was expecting to keep it for much much longer.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, January 23, 2018
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Very pleased! Easy to use
on July 4, 2018
Posted by: Ray3
from Hopewell Jct NY
Bought 2 weeks ago and already pleased! Would highly recommend
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good sound
on July 7, 2018
Posted by: Guest9637954
Has really good sound quality but the battery life is very short
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Sound was so good..But id doesn't charge now
on March 30, 2019
Posted by: Subhro Ghosh
from India
I bought my Flip 2 3 years back but since last year it doesn't charge at all. The micro USB port is loose now .. What should I do.. I loved it but I gave up on this and gave up spending more money on JBL products.. I can't go a buy Flip 4 now because of this trust issue.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario, Customer Service, April 1, 2019
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Written by a customer while visiting jbl.com
Customer Rating
1
Dissapointed
on June 7, 2020
Posted by: Paintma007
from Augusta ga
Had only couple weeks...sounds like speaker busted..it rattles
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, June 10, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Flip 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Junk.
on August 1, 2021
Posted by: Likesmusiccantlisten
from Missouri
Play for about 30 minutes then skips like a scratched record. Have had 3 different ones in our family all do the same. Guess it’s true you get what you pay for
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, August 2, 2021
We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Flip 2 portable speaker. Please contact customer service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com