[This review was collected as part of a promotion.] This has been a great purchase! I was used to a side-by-side refrigerator/freezer and I really like the top refrigerator and bottom drawer freezer! There seems to be more room!
Great features, especially water and ice dispenser
on March 24, 2021
Posted by: Clare11
from Fredericksburg, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this refrigerator for about 4 years. We love everything about this refrigerator! Recently had one problem, but LG service and customer service was fantastic!
This refrigerator gives only problems, started after one year of purchasing. Big money- big problems
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] I will write honestly and truthfully. It took me almost a year and a half to shop for the right fridge, in size, features and most importantly, the compressor warranty which I found out in 2017 was an impressive 5 years compared to others at either one or two years max. Unfortunately for both LG and myself, I have had two mulfunctions since, both times the compressor failed, and the second time, the compressor and the dryer's "welds" were faulty and leaky. Thankfully, repairs were made (replacements) without my expenditure. I am poised to demand a complete replacement the next time this happens... just saying.
Pros: Style/Design, Features/Settings, Quality
Quality
4
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] We built a new house, went shopping for this refrigerator and so glad we purchased! Ease of cleaning is a huge plus. Trays slide out easily, and the shelves can be reconfigured to what YOU need easily. The drawer gives much needed extra space. The freezer slides easily and bins are easily accessed. Love the refrigerator
[This review was collected as part of a promotion.] We bought a LG refrigerator about 4 years ago, recently had problem with it, not cold enough. LG was able to get a technician to come out & fixed the issue w no charge to us. We appreciate LG and probably with purchase additional equipments from LG again. Great customer service! Thank you, LG.