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Customer Reviews Collected from lg.com |
LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 1,491 reviews
5 Stars
719
4 Stars
231
3 Stars
119
2 Stars
115
1 Star
307
68%of customers recommend this product.
(
733 out of
1,071)
Customer Reviews for LG - Door-in-Door 29.9 Cu. Ft. 4-Door French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by: Meg100
from Bismarck, ND
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had our fridge for little over 4 years and I love everything about it. However it’s not that old and we have run into a ton of repair issues now. For what we paid for this fridge I’d expect it to have a longer life than 4 years..
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Very Poor Design
on March 30, 2021
Posted by: Ben K
from Mechanicsburg, PA
Failed multiple times over 4 years we have owned this product. Always sealing issues. Motor fans burning out. And now the control board and compressor overload protector have gone. While it looks nice on the outside, the actual design has been a failure.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Geo65
from Dunnellon Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] The layout is one of the best. Ventilation is good keeps vegetable fruits and other things at the right temperatures.
The middle drawer is so cool from freezer to vegetables to drinks. Water is good and cold I like the boost mode for ice Simple to adjust temperatures. Also time to time I have large platers trays double doors and a quick adjustment I can put the trays inside with ease. Dibble door is fantastic. The ice maker in the door savers spaces. Love the filters air and water.
The middle drawer is so cool from freezer to vegetables to drinks. Water is good and cold I like the boost mode for ice Simple to adjust temperatures. Also time to time I have large platers trays double doors and a quick adjustment I can put the trays inside with ease. Dibble door is fantastic. The ice maker in the door savers spaces. Love the filters air and water.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Terribleproduct20
from Michigan
Verified Purchase:Yes
This refrigerator is quite nice. However it isn’t even 2 years old and the compressor went out. If I hadn’t purchased the extended warranty I would have been out $$$. Probably will not buy LG appliances again.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Umap
from Austin, TX
Verified Purchase:Yes
Not at all happy as something or the other is getting messed up and has to wait days to have it fixed
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: hg128
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our refrigerator 4 1/2 years ago this is the third time we have had this problem.
We had to buy a refrigerator for our garage because it took 9 days for someone to come out and fit it.
We had to buy a refrigerator for our garage because it took 9 days for someone to come out and fit it.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
4
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Like the refrigerator got the biggest next to comm
on April 10, 2021
Posted by: John Riz
from Tewksbury ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] After 3-1/2 yrs compressor died. Called for service got appointment following week. Compressor failed, service technician replaced compressor working great there service tech placed mate down on floor and did great job
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Gin1022
from Wpb Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it 5 years ago and was surprised to see how LG help me with it
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com